Windows 7: BSOD when waking from sleep

Woodline · 26 Sep 2012

Hi all,

I have been getting random BSOD after waking the computer from sleep. On the last BSOD the CHKDSK utility ran automatically when the computer rebooted.

The computer is a self build.

Thank you for looking, hope you can help.

Attachment 233724

**koolkat77** · 26 Sep 2012

Welcome

Your Hotspot shield drivers need to be updated.

Free VPN for iPhone, Android, Mac and Windows for secure and private browsing, accessing blocked sites and unblocking Facebook and Youtube - Hotspot Shield Driver Reference Table

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 109b, 4440061, fffffa800b486bd0}

Unable to load image \SystemRoot\system32\DRIVERS\HssDrv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for HssDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for HssDrv.sys
GetPointerFromAddress: unable to read from fffff800032c9100
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : HssDrv.sys ( HssDrv+2bac )

Followup: MachineOwner
---------

Code:

2: kd> lmvm HssDrv
start             end                 module name
fffff880`103c2000 fffff880`103db000   HssDrv   T (no symbols)           
    Loaded symbol image file: HssDrv.sys
    Image path: \SystemRoot\system32\DRIVERS\HssDrv.sys
    Image name: HssDrv.sys
    Timestamp:        Thu Sep 02 23:47:07 2010 (4C7FE31B)
    CheckSum:         00019CB5
    ImageSize:        00019000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update and let us know if the problem problem persists

Woodline · 26 Sep 2012

Thanks Koolkat77. It's Expat Shield that I had installed but as I use it so little I uninstalled it. Hope that solves the problem.

Thanks again for your help.

**koolkat77** · 26 Sep 2012

No problem..take your time observe and let us know if you're getting more bsods.

**koolkat77** · 18 Oct 2012

Did you get more BSoD after your last post? If not, please mark the thread as solved

Windows 7: BSOD when waking from sleep

BSOD when waking from sleep problems?