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Windows 7: BSOD after a few minute after logging onto the computer.


26 Sep 2012   #1

32
 
 
BSOD after a few minute after logging onto the computer.

I have included the mindump. Any help would be gladly appreciated.
Thanks,


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 87461E74
BCP3: AB70F744
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1


My System SpecsSystem Spec
.

26 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome

Code:
Start Menu\Programs\McAfee	JOHN-PC\JOHN:Start Menu\Programs\McAfee	JOHN-PC\JOHN
Start Menu\Programs\McAfee	JOHN-PC\John Blackwell:Start Menu\Programs\McAfee	JOHN-PC\John Blackwell
I see that you have MSE. But why did you keep McAfee there?
Please uninstall it. Its a known cause for BSoDs.
McAfee removal tool

Reduce the items at start up:
Troubleshoot Application Conflicts by Performing a Clean Startup

Look for an update on your BIOS version:
Code:
 BIOS Version/Date	Dell Inc. 2.2.1, 3/23/2007
Run this tool and delete anything it finds:
Anti-rootkit utility TDSSKiller

Do the steps above and let us know if the problem persists
My System SpecsSystem Spec
27 Sep 2012   #3

32
 
 

Thanks for the help koolkat77. The issue was a rootkit installed on the computer. I also remove McAfee. I really appreciate the help.
My System SpecsSystem Spec
.


27 Sep 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Good to hear!

I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.

Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes - The Free version
Good and Free system security combination.

Run a full scan with both (separately) once downloaded, installed and updated.

Happy computing
My System SpecsSystem Spec
27 Sep 2012   #5

32
 
 

Thanks for the information. I will give them a try.
My System SpecsSystem Spec
27 Sep 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Good luck
My System SpecsSystem Spec
Reply

 BSOD after a few minute after logging onto the computer.




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