BSOD Immediately after connecting to internet

Flickdraw · 27 Sep 2012

I've downloaded and installed Revo Uninstaller but I can't see anything called Gigabyte Easy Saver. There are only a few installed items...

@BIOS
AutoGreen B09.1014.2
Browser Configuration Utility
DES 2.0.
Easy Tune 6 B10.0521.1
Gigabyte Raid Configurer
NEC Electronics USB 3.0. Host Controller Driver
ON_OFF Charge B10.0427.1
Realtek Ethernet Controller Driver for Windows 7
Realtek High Definition Audio Driver
Revo Uninstaller
Smart 6 B10.0422.1

Could any of those be it?

Also, after disabling Driver Verifier, I could load Windows up properly (not in safe-mode) I tried to connect to the internet again to get the original BSOD. I managed to get a picture of it, but this one doesn't seem to have anything about gdrv.sys on it...

Thanks again for your help with this.

Arc · 27 Sep 2012

Search in Control panel > Programs and Features. It will be there for sure.

Code:

Start Menu\Programs\GIGABYTE    Public:Start Menu\Programs\GIGABYTE    Public
Start Menu\Programs\GIGABYTE\AutoGreen    Public:Start Menu\Programs\GIGABYTE\AutoGreen    Public
Start Menu\Programs\GIGABYTE\EnergySaver2    Public:Start Menu\Programs\GIGABYTE\EnergySaver2    Public
Start Menu\Programs\GIGABYTE\ET6    Public:Start Menu\Programs\GIGABYTE\ET6    Public
Start Menu\Programs\GIGABYTE\Smart 6    Public:Start Menu\Programs\GIGABYTE\Smart 6    Public
Start Menu\Programs\Gigabyte Technology Corp    Public:Start Menu\Programs\Gigabyte Technology Corp    Public

About your current crash, apparently it is seeming that there is no gigabyte behind it. To be sure, we are to check the dumps.

Flickdraw · 27 Sep 2012

Ok, I've created another dump file after this last BSOD, I've also attached a screenshot of my Control Panel > Programs and Features, and also a screenshot of a start menu item I found under Gigabyte called "Energy Saver", just wondering if that could be it?

Arc · 27 Sep 2012

Yes, uninstall both the easy tune and energy saver.

As verifier is disabled, it is not showing any proper info about those crashes. After cleaning all the Gigabyte junks, we are to see if it is still crashing or not.

Flickdraw · 27 Sep 2012

Managed to uninstall the Energy Saver thing but the Easy Tune is stopping me during uninstall saying...

"The following applications are using files that need to be updated by this setup. Close these applications and click Retry to continue."

And the application it says is: "GUI (Process Id: 2064)"

I have no idea what that is, how to stop it or whether it's important or not. The uninstall manager gives me the options to "Retry" "Ignore" Or "Exit"

What should I do?

Arc · 27 Sep 2012

My bad! At first, you are to run easy tunes and set everything to default. Then try it again. If not worked, Boot into safe mode and do it there.

It is actually an overclocking utility.

Flickdraw · 27 Sep 2012

Ok, both the programs are uninstalled now. It appeared that everything was already set to default, but after opening the program and clicking "Default Settings" it allowed me to uninstall it.

Should I run the Driver Verifier thingy again now?

Arc · 27 Sep 2012

Not now.
Run the computer normally. If the verifier is enabled, disable it now.

If it crashes again, upload the dumps. Seeing the dumps, if we suggest to enable verifier again, do it, otherwise it is not needed.

Flickdraw · 27 Sep 2012

Ok, I didn't switch the Driver Verifier back on and just tried to plug the internet in. It worked for longer but eventually BSOD again. It only lasted about 2-3 minutes longer than usual before BSOD.

I've attached a new dump folder.

Arc · 27 Sep 2012

It is Stop 1E, and it may be caused by any of Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS.

► Your BIOS is kinda old, search for an update.

Code:

BIOS Version/Date    Award Software International, Inc. F8, 10/08/2010

► Test your memory, too
RAM - Test with Memtest86+

► Update the ATI Display driver from AMD Support & Drivers

Code:

3: kd> lmvm atikmpag
start             end                 module name
fffff880`03b6c000 fffff880`03bbb000   atikmpag   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Mar 09 09:47:42 2011 (4D76FF66)
    CheckSum:         0004ED3F
    ImageSize:        0004F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

► Update Sound Driver from Realtek

Code:

3: kd> lmvm rtkvhd64
start             end                 module name
fffff880`066b2000 fffff880`068e3c00   RTKVHD64   (deferred)             
    Image path: \SystemRoot\system32\drivers\RTKVHD64.sys
    Image name: RTKVHD64.sys
    Timestamp:        Fri Mar 26 16:00:50 2010 (4BAC8CDA)
    CheckSum:         0023AF83
    ImageSize:        00231C00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

► Update network driver from Realtek

Code:

kd> lmvm rt64win7
start             end                 module name
fffff880`0514f000 fffff880`051a6000   Rt64win7   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Thu Mar 04 19:12:52 2010 (4B8FB8DC)
    CheckSum:         000611C5
    ImageSize:        00057000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4