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Windows 7: Many different BSOD's when gaming or watching videos

26 Sep 2012   #1
Flying Dude

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Many different BSOD's when gaming or watching videos

Hey I recently upgraded my computer's graphics card, motherboard, processor, RAM, optical drive and put in a SSD. At first everything was fine but lately I have been getting BSOD's numerous times a day, my computer locks up every 5 minutes for about 10-20 seconds at a time and if I even try to play a game I get a BSOD in under 5 minutes. Sometimes when I'm watching fullscreen videos it will start locking up and eventually give me another BSOD. Lately, my BSOD's are 'system service exception' but I've gotten pretty much every other stop error. I've reformatted the drive, reinstalled windows 7 a few times, ran that seagate tool - no errors, ran furmark - no errors, ran the microsoft 'scandisk' - no errors, memory diagnostic tool - no errors, yet every time I try memtest68 or whatever it's called I get another BSOD... If you could please help me that would be great!

Also, I had at least 20 dumps in that folder but they somehow got deleted so here are the latest ones I have, I can go ahead and get lots more no problem if need be!

This is my first time posting on the forum so hopefully all neccessary information is attached properly, if not then let me know!


My System SpecsSystem Spec
.
26 Sep 2012   #2
Flying Dude

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here's a new one that just happened randomly when I wasn't even doing anything on the computer.

I used to have like at least 20 mini dump files but they all must have gotten deleted somehow... if more are needed then let me know and I can get lots of them!
My System SpecsSystem Spec
26 Sep 2012   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

I don't see any antivirus installed.
  • What antivirus are you using?
  • Have you updated to the latest firmware for your SSD?

Software concerns:
Code:
Start Menu\Programs\Advanced SystemCare 5	Public:Start Menu\Programs\Advanced SystemCare 5	Public
Start Menu\Programs\Check Point\ZoneAlarm	Public:Start Menu\Programs\Check Point\ZoneAlarm	Public
Please refrain from using system care tools like Advance SystemCare. They cause damage to windows
that are beyond repair. Go through Optimize Windows 7 if you like.

Zone Alarm is a known cause to BSoDs, please uninstall it.

Since you have done the most basic things like checking ram for errors and
disk check, I won't suggest them anymore.

Run the system file checker for any damaged files within windows.
SFC /SCANNOW Command - System File Checker

Free up your start-up. Keep no programs at start-up except your antivirus, audio/video driver.
Troubleshoot Application Conflicts by Performing a Clean Startup

Do these and let us know the results
My System SpecsSystem Spec
.

26 Sep 2012   #4
Flying Dude

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Awesome, I actually just got back from another BSOD, attached, I'm running the system file checker and then I'm gonna uninstall zone alarm and advanced system care. I have microsoft security essentials, I'm not sure if that's good enough but if not then I'll probably download the Iobit anti virus or Malwarebytes.

I also took a look that link to optimize my windows 7, thanks I'll be posting updates soon, when I finish the above I'll try a game or something and see if I can get another BSOD
My System SpecsSystem Spec
27 Sep 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.

Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes - The Free version
Good and Free system security combination.

The latest BSoD you got:
Quote:
STOP 0x0000001A: MEMORY_MANAGEMENT
Usual causes: Device driver, memory, kernel
First let us know if your computer is stable doing the steps in the previous post.
If not, we'll do further troubleshooting.
My System SpecsSystem Spec
27 Sep 2012   #6
Flying Dude

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Alright so I did the scan - no errors, uninstalled those programs, updated malawarebytes and MSE but I was unable to find any new firmware updates for my SSD. I did the clean boot and decided to test it and I was able to play the game for almost half an hour this time... and then I got another BSOD, memory management this time. Thing is it stopped locking up on me for a while after I did all the above but after the BSOD it started locking up frequently again, almost like 'windows explorer' stops responding for a bit. If you need anymore information let know, the new dump file is attached.
My System SpecsSystem Spec
27 Sep 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hmm..seeing this

Quote:
STOP 0x0000001A: MEMORY_MANAGEMENT
Usual causes: Device driver, memory, kernel
I would suggest you to test your memory sticks each with memtest86+
for 8 passes.. (overnight preferable)
RAM - Test with Memtest86+

If you don't want to start this way.. Insert one stick in your computer and see how
your computer performs with that stick..insert that one stick in the other slots as well.

Do this with all your memory sticks and see which one causes crash or if its a slot that's
causing the crash.

If its not identified..do the memtest86+ as above.

Hope its not too much for you.. Let us know the results.

And if its not the ram, we'll do more troubleshooting
My System SpecsSystem Spec
27 Sep 2012   #8
Flying Dude

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

yeah I've tried to run memtest before and I get a BSOD like 5 minutes into running it. I've also gotten a BSOD with each stick of RAM in each slot separately but I'll still run memtest overnight just now and post the results in the morning then, thanks
My System SpecsSystem Spec
27 Sep 2012   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by Flying Dude View Post
yeah I've tried to run memtest before and I get a BSOD like 5 minutes into running it. I've also gotten a BSOD with each stick of RAM in each slot separately but I'll still run memtest overnight just now and post the results in the morning then, thanks
Good decision
Await the results
My System SpecsSystem Spec
27 Sep 2012   #10
Flying Dude

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hey so I ran memtest for 14 passes and absolutely no errors at all. If it helps, back when I actually had my million dump files from all my BSODs, I used a program called 'bluescreen viewer' and it always highlighted the kernel system in every single one...

Could this maybe be a heating issue possibly? Right now all I'm doing is running firefox so post this and my processor is sitting at 50C-52C, is that normal? The rest of my components are running at 35C or less. I know when I ran furmark, my graphics card went up to like 98C and everything was fine, then again that's just the graphics card itself right?
My System SpecsSystem Spec
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 Many different BSOD's when gaming or watching videos




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