Many different BSOD's when gaming or watching videos

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  1. Posts : 92
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Many different BSOD's when gaming or watching videos


    Hey I recently upgraded my computer's graphics card, motherboard, processor, RAM, optical drive and put in a SSD. At first everything was fine but lately I have been getting BSOD's numerous times a day, my computer locks up every 5 minutes for about 10-20 seconds at a time and if I even try to play a game I get a BSOD in under 5 minutes. Sometimes when I'm watching fullscreen videos it will start locking up and eventually give me another BSOD. Lately, my BSOD's are 'system service exception' but I've gotten pretty much every other stop error. I've reformatted the drive, reinstalled windows 7 a few times, ran that seagate tool - no errors, ran furmark - no errors, ran the microsoft 'scandisk' - no errors, memory diagnostic tool - no errors, yet every time I try memtest68 or whatever it's called I get another BSOD... If you could please help me that would be great!

    Also, I had at least 20 dumps in that folder but they somehow got deleted so here are the latest ones I have, I can go ahead and get lots more no problem if need be!

    This is my first time posting on the forum so hopefully all neccessary information is attached properly, if not then let me know!
    Last edited by Flying Dude; 26 Sep 2012 at 19:53. Reason: added info
      My Computer


  2. Posts : 92
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #2

    Here's a new one that just happened randomly when I wasn't even doing anything on the computer.

    I used to have like at least 20 mini dump files but they all must have gotten deleted somehow... if more are needed then let me know and I can get lots of them!
      My Computer


  3. Posts : 15,026
    Windows 10 Home 64Bit
       #3

    Welcome

    I don't see any antivirus installed.

    • What antivirus are you using?
    • Have you updated to the latest firmware for your SSD?


    Software concerns:
    Code:
    Start Menu\Programs\Advanced SystemCare 5	Public:Start Menu\Programs\Advanced SystemCare 5	Public
    Start Menu\Programs\Check Point\ZoneAlarm	Public:Start Menu\Programs\Check Point\ZoneAlarm	Public
    Please refrain from using system care tools like Advance SystemCare. They cause damage to windows
    that are beyond repair. Go through Optimize Windows 7 if you like.

    Zone Alarm is a known cause to BSoDs, please uninstall it.

    Since you have done the most basic things like checking ram for errors and
    disk check, I won't suggest them anymore.

    Run the system file checker for any damaged files within windows.
    SFC /SCANNOW Command - System File Checker

    Free up your start-up. Keep no programs at start-up except your antivirus, audio/video driver.
    Troubleshoot Application Conflicts by Performing a Clean Startup

    Do these and let us know the results
      My Computer


  4. Posts : 92
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #4

    Awesome, I actually just got back from another BSOD, attached, I'm running the system file checker and then I'm gonna uninstall zone alarm and advanced system care. I have microsoft security essentials, I'm not sure if that's good enough but if not then I'll probably download the Iobit anti virus or Malwarebytes.

    I also took a look that link to optimize my windows 7, thanks :) I'll be posting updates soon, when I finish the above I'll try a game or something and see if I can get another BSOD
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    :) I and many members on our forum recommend Microsoft security essentials with
    a great combination of Malware Bytes.

    Microsoft Security Essentials - Free Antivirus for Windows
    Malwarebytes - The Free version
    Good and Free system security combination.

    The latest BSoD you got:
    STOP 0x0000001A: MEMORY_MANAGEMENT
    Usual causes: Device driver, memory, kernel
    First let us know if your computer is stable doing the steps in the previous post.
    If not, we'll do further troubleshooting.
      My Computer


  6. Posts : 92
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #6

    Alright so I did the scan - no errors, uninstalled those programs, updated malawarebytes and MSE but I was unable to find any new firmware updates for my SSD. I did the clean boot and decided to test it and I was able to play the game for almost half an hour this time... and then I got another BSOD, memory management this time. Thing is it stopped locking up on me for a while after I did all the above but after the BSOD it started locking up frequently again, almost like 'windows explorer' stops responding for a bit. If you need anymore information let know, the new dump file is attached.
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    Hmm..seeing this

    STOP 0x0000001A: MEMORY_MANAGEMENT
    Usual causes: Device driver, memory, kernel
    I would suggest you to test your memory sticks each with memtest86+
    for 8 passes.. (overnight preferable)
    RAM - Test with Memtest86+

    If you don't want to start this way.. Insert one stick in your computer and see how
    your computer performs with that stick..insert that one stick in the other slots as well.

    Do this with all your memory sticks and see which one causes crash or if its a slot that's
    causing the crash.

    If its not identified..do the memtest86+ as above.

    Hope its not too much for you.. Let us know the results.

    And if its not the ram, we'll do more troubleshooting
      My Computer


  8. Posts : 92
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #8

    yeah I've tried to run memtest before and I get a BSOD like 5 minutes into running it. I've also gotten a BSOD with each stick of RAM in each slot separately but I'll still run memtest overnight just now and post the results in the morning then, thanks :)
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #9

    Flying Dude said:
    yeah I've tried to run memtest before and I get a BSOD like 5 minutes into running it. I've also gotten a BSOD with each stick of RAM in each slot separately but I'll still run memtest overnight just now and post the results in the morning then, thanks :)
    Good decision :)
    Await the results
      My Computer


  10. Posts : 92
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #10

    Hey so I ran memtest for 14 passes and absolutely no errors at all. If it helps, back when I actually had my million dump files from all my BSODs, I used a program called 'bluescreen viewer' and it always highlighted the kernel system in every single one...

    Could this maybe be a heating issue possibly? Right now all I'm doing is running firefox so post this and my processor is sitting at 50C-52C, is that normal? The rest of my components are running at 35C or less. I know when I ran furmark, my graphics card went up to like 98C and everything was fine, then again that's just the graphics card itself right?
    Last edited by Flying Dude; 27 Sep 2012 at 19:02. Reason: added info
      My Computer


 
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