|26 Sep 2012||#1|
| || |
BSOD after downloading new iTunes and while using Firefox
I downloaded the new iTunes 10.7 a few weeks ago and since then my computer has been crashing multiple times per day at what seems to be random times during the day often when I am using Firefox. I have tried re-installing iTunes and going back to old versions as well as restoring my computer to previous restore points but no luck. During this time I was also without any antivirus software but I almost positive that I don't have a virus and I am now back to using Trend Micro.
At the blue screen i get DRIVER_IRQL_NOT_LESS_OR_EQUAL message and NETw5s64.sys although I'm not sure if this is relevant.
I am currently running Windows 7 Home Premium 64bit and I have tried updating some of my drivers because this was a proposed solution on the iTunes discussion board to a similar problem I was experiencing.
I hope I have provided enough information and if I need to add anything else please let me know.
|My System Specs|
|26 Sep 2012||#2|
| || |
2: kd> lmvm NETw5s64 start end module name fffff880`0aa65000 fffff880`0b1c5000 NETw5s64 T (no symbols) Loaded symbol image file: NETw5s64.sys Image path: \SystemRoot\system32\DRIVERS\NETw5s64.sys Image name: NETw5s64.sys Timestamp: Thu Mar 18 11:21:53 2010 (4BA1B871) CheckSum: 00763035 ImageSize: 00760000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Company: Intel Corporation
Description: Intel® Wireless WiFi Link Driver
Look for an update from this link: Download Center
Enable Driver Verifier if the problem persists.
|My System Specs|
|Similar help and support threads for2: BSOD after downloading new iTunes and while using Firefox|
|trouble downloading itunes 10.6 and spyware||Software|
|Itunes downloading crash||Software|
|downloading iTunes?||General Discussion|
|Downloading via Firefox||Browsers & Mail|
|Downloading .RAR Files in Firefox||Browsers & Mail|
|Help Downloading Firefox 3.6.2||Browsers & Mail|
|A Strange Firefox Downloading Issue||Browsers & Mail|
|Our Sites ||Site Links ||About Us ||Find Us |
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd
All times are GMT -5. The time now is 09:26 PM.