|26 Sep 2012||#1|
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BSOD after downloading new iTunes and while using Firefox
I downloaded the new iTunes 10.7 a few weeks ago and since then my computer has been crashing multiple times per day at what seems to be random times during the day often when I am using Firefox. I have tried re-installing iTunes and going back to old versions as well as restoring my computer to previous restore points but no luck. During this time I was also without any antivirus software but I almost positive that I don't have a virus and I am now back to using Trend Micro.
At the blue screen i get DRIVER_IRQL_NOT_LESS_OR_EQUAL message and NETw5s64.sys although I'm not sure if this is relevant.
I am currently running Windows 7 Home Premium 64bit and I have tried updating some of my drivers because this was a proposed solution on the iTunes discussion board to a similar problem I was experiencing.
I hope I have provided enough information and if I need to add anything else please let me know.
|My System Specs|
|26 Sep 2012||#2|
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2: kd> lmvm NETw5s64 start end module name fffff880`0aa65000 fffff880`0b1c5000 NETw5s64 T (no symbols) Loaded symbol image file: NETw5s64.sys Image path: \SystemRoot\system32\DRIVERS\NETw5s64.sys Image name: NETw5s64.sys Timestamp: Thu Mar 18 11:21:53 2010 (4BA1B871) CheckSum: 00763035 ImageSize: 00760000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Company: Intel Corporation
Description: Intel® Wireless WiFi Link Driver
Look for an update from this link: Download Center
Enable Driver Verifier if the problem persists.
|My System Specs|
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