Quote:
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
Software concerns: Code:
Start Menu\Programs\Norton Internet Security Public:Start Menu\Programs\Norton Internet Security Public
Please uninstall Norton Internet Security. Its a known cause to BSoDs.
I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.
Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes - The Free version
Good and Free system security combination.
Run a full scan with both (separately) once downloaded, installed and updated.
In addition: Run this tool and delete anything it finds:
Anti-rootkit utility TDSSKiller
Now run the system file checker and reboot after it finds integrity violations:
SFC /SCANNOW Command - System File Checker
To make sure your hard drive is good, run disk check following the tutorial below:
Disk Check
Look for an update on your BIOS version:
Code:
BIOS Version/Date American Megatrends Inc. R0230Y8, 1/26/2010
Download and install all windows updates including service pack 1. (must)
Code:
Version 6.1.7600 Build 7600
Check for a driver update on your VGA:
Code:
Driver c:\windows\system32\drivers\igdkmd64.sys (8.15.10.2008, 7.42 MB (7,778,176 bytes), 12/25/2009 12:13 PM)
Source ||
igdkmd64.sys || Intel Graphics driver
http://downloadcenter.intel.com/Default.aspx
Let me know the results, and subsequent dumps if any.