Windows 7: BSOD while streaming from narutoget.com(JWPlayer)

razefast1 · 28 Sep 2012

Hello helpful geniuses,

I've getting about total of 4 system hungs and BSOD since my upgrade of motherboard, power supply and graphic card in 2 months. And last night it happens again while streaming. It usually happen when i was video streaming or playing games.
I attached the result of SF diagnostic tool.
Hopefully u guys can help me find the root cause of this problem

Regards,
razefast

**koolkat77** · 28 Sep 2012

There are no dumps in your zip file. Please make sure you're following the http://www.sevenforums.com/crashes-d...tructions.html correctly and upload it again.

If you are not getting the dumps see this thread:

Dump Files - Configure Windows to Create on BSOD

Seeing your msinfo file....OMG:

Code:

Sidebar    %programfiles%\windows sidebar\sidebar.exe /autorun    NT AUTHORITY\LOCAL SERVICE    HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Sidebar    %programfiles%\windows sidebar\sidebar.exe /autorun    NT AUTHORITY\NETWORK SERVICE    HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Dropbox    dropbox.lnk    Sonic-PC\Sonic    Startup
EvernoteClipper    evernoteclipper.lnk    Sonic-PC\Sonic    Startup
OneNote 2010 Screen Clipper and Launcher    onenote 2010 screen clipper and launcher.lnk    Sonic-PC\Sonic    Startup
OneNote 2013 Screen Clipper and Launcher    onenote 2013 screen clipper and launcher.lnk    Sonic-PC\Sonic    Startup
Rainmeter    rainmeter.lnk    Sonic-PC\Sonic    Startup
Stardock ObjectDock    stardock objectdock.lnk    Sonic-PC\Sonic    Startup
CoolerMaster Trigger    "c:\program files\utilities\cooler master trigger\cmtrigger.exe" /autorun    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
chromium    c:\users\sonic\appdata\local\google\chrome\application\chrome.exe --no-startup-window    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
googletalk    c:\users\sonic\appdata\roaming\google\google talk\googletalk.exe /autostart    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
KiesPreload    c:\program files\samsung\kies\kies.exe /preload    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
KiesPDLR    c:\program files\samsung\kies\external\firmwareupdate\kiespdlr.exe    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
VSHelpUpdate_VisualStudio11    c:\program files\microsoft help viewer\v2.0\hlpctntmgr.exe /operation restart /catalogname visualstudio11 /restart installcommand /locale en-us    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
uTorrent    "c:\program files\utilities\utorrent\utorrent.exe"  /minimized    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
7 Taskbar Tweaker    "c:\program files\utilities\7+ taskbar tweaker\7+ taskbar tweaker.exe" -hidewnd    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Skype    "c:\program files\skype\phone\skype.exe" /minimized /regrun    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Google Update    "c:\users\sonic\appdata\local\google\update\googleupdate.exe" /c    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
IDMan    c:\program files\utilities\internet download manager\idman.exe /onboot    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DAEMON Tools Lite    "c:\program files\daemon tools lite\dtlite.exe" -autorun    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
CrashPlan Tray    c:\progra~1\utilit~1\crashp~1\crashp~3.exe    Public    Common Startup
TP-LINK Wireless Utility    c:\progra~1\tp-link\common\twcu.exe -s    Public    Common Startup
Launch LCore    c:\program files\logitech gaming software\lcore.exe /minimized    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
AMD AVT    cmd.exe /c start "amd accelerated video transcoding device initialization" /min "c:\program files\amd avt\bin\kdbsync.exe" aml    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Start WingMan Profiler    c:\program files\logitech\gaming software\lwemon.exe /noui    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
BCSSync    "c:\program files\utilities\ms office professional plus 2010\office14\bcssync.exe" /delayservices    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Adobe ARM    "c:\program files\common files\adobe\arm\1.0\adobearm.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
KiesTrayAgent    c:\program files\samsung\kies\kiestrayagent.exe    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Adobe Acrobat Speed Launcher    "c:\program files\adobe\acrobat 10.0\acrobat\acrobat_sl.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Acrobat Assistant 8.0    "c:\program files\adobe\acrobat 10.0\acrobat\acrotray.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
StartCCC    "c:\program files\ati technologies\ati.ace\core-static\clistart.exe" msrun    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
QuickTime Task    "c:\program files\quicktime\qttask.exe" -atboottime    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
gidle    "c:\users\sonic\documents\google talk received files\galwaysidle\galwaysidle\gidle.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
APSDaemon    "c:\program files\common files\apple\apple application support\apsdaemon.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
iTunesHelper    "c:\program files\utilities\itunes\ituneshelper.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
SunJavaUpdateSched    "c:\program files\common files\java\java update\jusched.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Why do you have so many items at start-up?
Please follow the tutorial below to perform a clean boot:

Troubleshoot Application Conflicts by Performing a Clean Startup

Keep no items at start-up except antivirus, audio/video drivers.

Code:

Start Menu\Programs\DAEMON Tools Lite    Public:Start Menu\Programs\DAEMON Tools Lite    Public
Start Menu\Programs\Norton Internet Security    Public:Start Menu\Programs\Norton Internet Security    Public

Daemon Tools is a known cause of BSoDs so is Norton Internet Security. Suggest to uninstall both these programs.

I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - The Free version

Good and Free system security combination.

Run a full scan with both (separately) once downloaded, installed and updated.

Await the dump files

razefast1 · 28 Sep 2012

First of all, thank you for ur patient and detailed reply!

And yes, I've read and follow both links just before I posted.

Do u mean memory.dmp file? After 2nd attempt at running SF tools, memory.dmp is still not inside so i decided to just copy paste from %system%.
I am sorry that I didn't configured for mini dumps. So now the file is bigger than8MB limit so i'll just post dropbox link.

https://dl.dropbox.com/u/18163847/SF_28-09-2012.rar

I'll clean my startup list soon. And since u says daemon tool usually cause BSOD, may I know if u have suggestion for any good virtual drive software for iso files, which doesn't have bad reputation for causing BSOD?

I am going to remove NIS now and wait may be a week, to see if that was the cause.
I've heard all the praises about microsoft security essential before but this time I'll try it.

Cheers!
Hope memory.dmp is the one u needed

**koolkat77** · 28 Sep 2012

Thanks

Can you attach just the minidumps and not the big memory dump file?

razefast1 · 28 Sep 2012

I would love to..but my "C:\Windows\Minidump" is empty..

**koolkat77** · 28 Sep 2012

Okay

Can you remember the stop codes you were getting?
The big memory dump file is not going to help me. I need the minidumps, so we have to wait till you get more BSoDs.

razefast1 · 28 Sep 2012

Sry I don't remember. Now I've configured to get small dump files next time I get BSODs. So yea, I'll post again later when I got BSoDs.

**koolkat77** · 28 Sep 2012

Quote: Originally Posted by razefast1

Sry I don't remember. Now I've configured to get small dump files next time I get BSODs. So yea, I'll post again later when I got BSoDs.

Alright

**koolkat77** · 11 Oct 2012

So did you have more BSoDs?

razefast1 · 16 Oct 2012

so far there's no bluescreen except one random hang.
There's no minidump for that ..

Windows 7: BSOD while streaming from narutoget.com(JWPlayer)

BSOD while streaming from narutoget.com(JWPlayer) problems?