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Windows 7: BSOD while streaming from narutoget.com(JWPlayer)

28 Sep 2012   #1
razefast1

Microsoft Windows 8 Professional 64-bit
 
 
BSOD while streaming from narutoget.com(JWPlayer)

Hello helpful geniuses,

I've getting about total of 4 system hungs and BSOD since my upgrade of motherboard, power supply and graphic card in 2 months. And last night it happens again while streaming. It usually happen when i was video streaming or playing games.
I attached the result of SF diagnostic tool.
Hopefully u guys can help me find the root cause of this problem

Regards,
razefast


My System SpecsSystem Spec
.
28 Sep 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

There are no dumps in your zip file. Please make sure you're following the http://www.sevenforums.com/crashes-d...tructions.html correctly and upload it again.

If you are not getting the dumps see this thread:
Dump Files - Configure Windows to Create on BSOD

Seeing your msinfo file....OMG:
Code:
Sidebar    %programfiles%\windows sidebar\sidebar.exe /autorun    NT AUTHORITY\LOCAL SERVICE    HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Sidebar    %programfiles%\windows sidebar\sidebar.exe /autorun    NT AUTHORITY\NETWORK SERVICE    HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Dropbox    dropbox.lnk    Sonic-PC\Sonic    Startup
EvernoteClipper    evernoteclipper.lnk    Sonic-PC\Sonic    Startup
OneNote 2010 Screen Clipper and Launcher    onenote 2010 screen clipper and launcher.lnk    Sonic-PC\Sonic    Startup
OneNote 2013 Screen Clipper and Launcher    onenote 2013 screen clipper and launcher.lnk    Sonic-PC\Sonic    Startup
Rainmeter    rainmeter.lnk    Sonic-PC\Sonic    Startup
Stardock ObjectDock    stardock objectdock.lnk    Sonic-PC\Sonic    Startup
CoolerMaster Trigger    "c:\program files\utilities\cooler master trigger\cmtrigger.exe" /autorun    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
chromium    c:\users\sonic\appdata\local\google\chrome\application\chrome.exe --no-startup-window    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
googletalk    c:\users\sonic\appdata\roaming\google\google talk\googletalk.exe /autostart    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
KiesPreload    c:\program files\samsung\kies\kies.exe /preload    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
KiesPDLR    c:\program files\samsung\kies\external\firmwareupdate\kiespdlr.exe    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
VSHelpUpdate_VisualStudio11    c:\program files\microsoft help viewer\v2.0\hlpctntmgr.exe /operation restart /catalogname visualstudio11 /restart installcommand /locale en-us    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
uTorrent    "c:\program files\utilities\utorrent\utorrent.exe"  /minimized    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
7 Taskbar Tweaker    "c:\program files\utilities\7+ taskbar tweaker\7+ taskbar tweaker.exe" -hidewnd    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Skype    "c:\program files\skype\phone\skype.exe" /minimized /regrun    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Google Update    "c:\users\sonic\appdata\local\google\update\googleupdate.exe" /c    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
IDMan    c:\program files\utilities\internet download manager\idman.exe /onboot    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DAEMON Tools Lite    "c:\program files\daemon tools lite\dtlite.exe" -autorun    Sonic-PC\Sonic    HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
CrashPlan Tray    c:\progra~1\utilit~1\crashp~1\crashp~3.exe    Public    Common Startup
TP-LINK Wireless Utility    c:\progra~1\tp-link\common\twcu.exe -s    Public    Common Startup
Launch LCore    c:\program files\logitech gaming software\lcore.exe /minimized    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
AMD AVT    cmd.exe /c start "amd accelerated video transcoding device initialization" /min "c:\program files\amd avt\bin\kdbsync.exe" aml    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Start WingMan Profiler    c:\program files\logitech\gaming software\lwemon.exe /noui    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
BCSSync    "c:\program files\utilities\ms office professional plus 2010\office14\bcssync.exe" /delayservices    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Adobe ARM    "c:\program files\common files\adobe\arm\1.0\adobearm.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
KiesTrayAgent    c:\program files\samsung\kies\kiestrayagent.exe    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Adobe Acrobat Speed Launcher    "c:\program files\adobe\acrobat 10.0\acrobat\acrobat_sl.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Acrobat Assistant 8.0    "c:\program files\adobe\acrobat 10.0\acrobat\acrotray.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
StartCCC    "c:\program files\ati technologies\ati.ace\core-static\clistart.exe" msrun    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
QuickTime Task    "c:\program files\quicktime\qttask.exe" -atboottime    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
gidle    "c:\users\sonic\documents\google talk received files\galwaysidle\galwaysidle\gidle.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
APSDaemon    "c:\program files\common files\apple\apple application support\apsdaemon.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
iTunesHelper    "c:\program files\utilities\itunes\ituneshelper.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
SunJavaUpdateSched    "c:\program files\common files\java\java update\jusched.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Why do you have so many items at start-up?
Please follow the tutorial below to perform a clean boot:
Troubleshoot Application Conflicts by Performing a Clean Startup

Keep no items at start-up except antivirus, audio/video drivers.

Code:
Start Menu\Programs\DAEMON Tools Lite    Public:Start Menu\Programs\DAEMON Tools Lite    Public
Start Menu\Programs\Norton Internet Security    Public:Start Menu\Programs\Norton Internet Security    Public
Daemon Tools is a known cause of BSoDs so is Norton Internet Security. Suggest to uninstall both these programs.

I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.

Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes - The Free version
Good and Free system security combination.

Run a full scan with both (separately) once downloaded, installed and updated.

Await the dump files
My System SpecsSystem Spec
28 Sep 2012   #3
razefast1

Microsoft Windows 8 Professional 64-bit
 
 

First of all, thank you for ur patient and detailed reply!

And yes, I've read and follow both links just before I posted.

Do u mean memory.dmp file? After 2nd attempt at running SF tools, memory.dmp is still not inside so i decided to just copy paste from %system%.
I am sorry that I didn't configured for mini dumps. So now the file is bigger than8MB limit so i'll just post dropbox link.

https://dl.dropbox.com/u/18163847/SF_28-09-2012.rar

I'll clean my startup list soon. And since u says daemon tool usually cause BSOD, may I know if u have suggestion for any good virtual drive software for iso files, which doesn't have bad reputation for causing BSOD?

I am going to remove NIS now and wait may be a week, to see if that was the cause.
I've heard all the praises about microsoft security essential before but this time I'll try it.

Cheers!
Hope memory.dmp is the one u needed
My System SpecsSystem Spec
.

28 Sep 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks

Can you attach just the minidumps and not the big memory dump file?
My System SpecsSystem Spec
28 Sep 2012   #5
razefast1

Microsoft Windows 8 Professional 64-bit
 
 

I would love to..but my "C:\Windows\Minidump" is empty..
My System SpecsSystem Spec
28 Sep 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Okay

Can you remember the stop codes you were getting?
The big memory dump file is not going to help me. I need the minidumps, so we have to wait till you get more BSoDs.
My System SpecsSystem Spec
28 Sep 2012   #7
razefast1

Microsoft Windows 8 Professional 64-bit
 
 

Sry I don't remember. Now I've configured to get small dump files next time I get BSODs. So yea, I'll post again later when I got BSoDs.
My System SpecsSystem Spec
28 Sep 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by razefast1 View Post
Sry I don't remember. Now I've configured to get small dump files next time I get BSODs. So yea, I'll post again later when I got BSoDs.
Alright
My System SpecsSystem Spec
11 Oct 2012   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

So did you have more BSoDs?
My System SpecsSystem Spec
16 Oct 2012   #10
razefast1

Microsoft Windows 8 Professional 64-bit
 
 

so far there's no bluescreen except one random hang.
There's no minidump for that ..
My System SpecsSystem Spec
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 BSOD while streaming from narutoget.com(JWPlayer)




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