Hello helpful geniuses,
I've getting about total of 4 system hungs and BSOD since my upgrade of motherboard, power supply and graphic card in 2 months. And last night it happens again while streaming. It usually happen when i was video streaming or playing games.
I attached the result of SF diagnostic tool.
Hopefully u guys can help me find the root cause of this problem :)
Regards,
razefast
There are no dumps in your zip file. Please make sure you're following the https://www.sevenforums.com/crashes-d...tructions.html correctly and upload it again.
If you are not getting the dumps see this thread:
Dump Files - Configure Windows to Create on BSOD
Seeing your msinfo file....OMG:
Why do you have so many items at start-up?Code:Sidebar %programfiles%\windows sidebar\sidebar.exe /autorun NT AUTHORITY\LOCAL SERVICE HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Sidebar %programfiles%\windows sidebar\sidebar.exe /autorun NT AUTHORITY\NETWORK SERVICE HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Dropbox dropbox.lnk Sonic-PC\Sonic Startup EvernoteClipper evernoteclipper.lnk Sonic-PC\Sonic Startup OneNote 2010 Screen Clipper and Launcher onenote 2010 screen clipper and launcher.lnk Sonic-PC\Sonic Startup OneNote 2013 Screen Clipper and Launcher onenote 2013 screen clipper and launcher.lnk Sonic-PC\Sonic Startup Rainmeter rainmeter.lnk Sonic-PC\Sonic Startup Stardock ObjectDock stardock objectdock.lnk Sonic-PC\Sonic Startup CoolerMaster Trigger "c:\program files\utilities\cooler master trigger\cmtrigger.exe" /autorun Sonic-PC\Sonic HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run chromium c:\users\sonic\appdata\local\google\chrome\application\chrome.exe --no-startup-window Sonic-PC\Sonic HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run googletalk c:\users\sonic\appdata\roaming\google\google talk\googletalk.exe /autostart Sonic-PC\Sonic HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run KiesPreload c:\program files\samsung\kies\kies.exe /preload Sonic-PC\Sonic HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run KiesPDLR c:\program files\samsung\kies\external\firmwareupdate\kiespdlr.exe Sonic-PC\Sonic HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run VSHelpUpdate_VisualStudio11 c:\program files\microsoft help viewer\v2.0\hlpctntmgr.exe /operation restart /catalogname visualstudio11 /restart installcommand /locale en-us Sonic-PC\Sonic HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run uTorrent "c:\program files\utilities\utorrent\utorrent.exe" /minimized Sonic-PC\Sonic HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run 7 Taskbar Tweaker "c:\program files\utilities\7+ taskbar tweaker\7+ taskbar tweaker.exe" -hidewnd Sonic-PC\Sonic HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Skype "c:\program files\skype\phone\skype.exe" /minimized /regrun Sonic-PC\Sonic HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Google Update "c:\users\sonic\appdata\local\google\update\googleupdate.exe" /c Sonic-PC\Sonic HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run IDMan c:\program files\utilities\internet download manager\idman.exe /onboot Sonic-PC\Sonic HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run DAEMON Tools Lite "c:\program files\daemon tools lite\dtlite.exe" -autorun Sonic-PC\Sonic HKU\S-1-5-21-1499605400-3296349080-2543791158-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run CrashPlan Tray c:\progra~1\utilit~1\crashp~1\crashp~3.exe Public Common Startup TP-LINK Wireless Utility c:\progra~1\tp-link\common\twcu.exe -s Public Common Startup Launch LCore c:\program files\logitech gaming software\lcore.exe /minimized Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run AMD AVT cmd.exe /c start "amd accelerated video transcoding device initialization" /min "c:\program files\amd avt\bin\kdbsync.exe" aml Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Start WingMan Profiler c:\program files\logitech\gaming software\lwemon.exe /noui Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run BCSSync "c:\program files\utilities\ms office professional plus 2010\office14\bcssync.exe" /delayservices Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Adobe ARM "c:\program files\common files\adobe\arm\1.0\adobearm.exe" Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run KiesTrayAgent c:\program files\samsung\kies\kiestrayagent.exe Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Adobe Acrobat Speed Launcher "c:\program files\adobe\acrobat 10.0\acrobat\acrobat_sl.exe" Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Acrobat Assistant 8.0 "c:\program files\adobe\acrobat 10.0\acrobat\acrotray.exe" Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run StartCCC "c:\program files\ati technologies\ati.ace\core-static\clistart.exe" msrun Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run QuickTime Task "c:\program files\quicktime\qttask.exe" -atboottime Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run gidle "c:\users\sonic\documents\google talk received files\galwaysidle\galwaysidle\gidle.exe" Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run APSDaemon "c:\program files\common files\apple\apple application support\apsdaemon.exe" Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run iTunesHelper "c:\program files\utilities\itunes\ituneshelper.exe" Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run SunJavaUpdateSched "c:\program files\common files\java\java update\jusched.exe" Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Please follow the tutorial below to perform a clean boot:
Keep no items at start-up except antivirus, audio/video drivers.
Daemon Tools is a known cause of BSoDs so is Norton Internet Security. Suggest to uninstall both these programs.Code:Start Menu\Programs\DAEMON Tools Lite Public:Start Menu\Programs\DAEMON Tools Lite Public Start Menu\Programs\Norton Internet Security Public:Start Menu\Programs\Norton Internet Security Public
I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.
Run a full scan with both (separately) once downloaded, installed and updated.
Await the dump files
First of all, thank you for ur patient and detailed reply! :)
And yes, I've read and follow both links just before I posted.
Do u mean memory.dmp file? After 2nd attempt at running SF tools, memory.dmp is still not inside so i decided to just copy paste from %system%.
I am sorry that I didn't configured for mini dumps. So now the file is bigger than8MB limit so i'll just post dropbox link.
https://dl.dropbox.com/u/18163847/SF_28-09-2012.rar
I'll clean my startup list soon. And since u says daemon tool usually cause BSOD, may I know if u have suggestion for any good virtual drive software for iso files, which doesn't have bad reputation for causing BSOD?
I am going to remove NIS now and wait may be a week, to see if that was the cause.
I've heard all the praises about microsoft security essential before but this time I'll try it.
Cheers!
Hope memory.dmp is the one u needed :)
I would love to..but my "C:\Windows\Minidump" is empty..
Okay
Can you remember the stop codes you were getting?
The big memory dump file is not going to help me. I need the minidumps, so we have to wait till you get more BSoDs.
Sry I don't remember. Now I've configured to get small dump files next time I get BSODs. So yea, I'll post again later when I got BSoDs.
so far there's no bluescreen except one random hang.
There's no minidump for that ..
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