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Windows 7: Bsod loading into windows/blackscreen @"windows starting"

28 Sep 2012   #1
Lycus

windows 7 64bit
 
 
Bsod loading into windows/blackscreen @"windows starting"

My computer has been acting weird lately. I can not get it to go past "windows is starting" screen. When it reaches this screen 1/3 the time it will just freeze on it and I will have to reset my computer and 2/3 of the time my monitor loses signal and will have to reset again. My monitor losing signal from the computer is the main problem I believe. I can log into safe mode fine no matter what settings I am using. Also I can log into windows normally if I have my graphics card driver uninstalled. As soon as I install the gtx 570 driver this problem occurs again. I have tried installing previous versions of the driver and that did not fix the problem.

I attached a minidump. Please advise, thanks.


My System SpecsSystem Spec
.
28 Sep 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

For your bug check VIDEO_TDR_FAILURE (116), go through: STOP 0x116: VIDEO_TDR_ERROR troubleshooting for an insight.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800ccf64e0, fffff880101b6584, 0, 2}

Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+14b584 )

Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800ccf64e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880101b6584, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.
My System SpecsSystem Spec
28 Sep 2012   #3
Lycus

windows 7 64bit
 
 

Went through the info. Most of the stuff in there I have tried. It is not an overheating problem, the system is watercooled and is getting more then sufficient cooling. No dust ect on the chips or power supply. All overclock settings were removed and restored to default. Tried various versions of the driver. Besides a re-installing the OS, which I do not think will solve the problem, any other suggestions on what would be causing this?

Could it possibly be a RAM problem? Did not think it would be since the sticks are fairly new.

Thanks for your previous response=)
My System SpecsSystem Spec
.

28 Sep 2012   #4
Lycus

windows 7 64bit
 
 

Update: Ran memtest on the ram and no errors have occurred, so looking like the mem is not the problem :/

(It now will sometimes gets past "Starting windows" but freezes immediately after with a black screen and only being able to see my cursor. Can not move cursor. This is with the latest nvidia gpu driver installed.)
My System SpecsSystem Spec
28 Sep 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

__________________
  1. Click on User CP on the top right of this page
  2. Click on Edit System Spec
  3. Fill in your computer specs
    System Info - See Your System Specs
__________________

It could be that there is dust or the card has gone bad.
My System SpecsSystem Spec
28 Sep 2012   #6
Lycus

windows 7 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
__________________
  1. Click on User CP on the top right of this page
  2. Click on Edit System Spec
  3. Fill in your computer specs
    System Info - See Your System Specs
__________________

It could be that there is dust or the card has gone bad.
CPU:i7 920
Motherboard: Asus p6t deluxe v2
Ram:12gb corsair dominator 1600mhz
GPU:gtx 570
PSU:Corsair tx 750w
Harddrive:60gb corsair vertex ssd(OS), 1tb wd internal (storage)

My old gtx 570 pooped out on my a few weeks ago and just received this card from the RMA.(Another gtx 570) The card is def clean as I just installed the waterblock a few days ago. Worked fine for about a day with the graphics drivers and then on a windows update reset started to get the problems where I could not get past "starting windows". It sometimes made it to the log in screen but as I began to type password it froze. Did a system restore to earlier point but no help as well as a last known good configuration.
My System SpecsSystem Spec
28 Sep 2012   #7
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

What type SSD do you have? OCZ makes the Vertex, Corsair makes the Force 3 and the Hydro. Probably several others. Do you have it plugged into the first Intel port, port 0? Have you updated the firmware for the board and the SSD? Is you bios in AHCI mode? If not, don't change it. We will give you instructions how to do it, otherwise the computer won't start. Do you have problems with the graphics when in bios? Does it hang there? Sorry for so many questions, but they will help us figure out the problem.
My System SpecsSystem Spec
28 Sep 2012   #8
Lycus

windows 7 64bit
 
 

I meant ocz, kinda derped there for a sec :PI am pretty sure The board and ssd drive have the firmware they shipped with. The sata configuration is "enhanced" and sata is set as [ide]. Not sure if the ssd is plugged into intel port 0? How do I check that. Also I can navigate and use bios fine with or without the nvidia graphics driver installed. Only difference is with the nvidia driver installed computer wont go past "starting windows" and without the driver I can use the computer normally.


Edit: If intel port 0 you mean the sata port. The OCZ is in Sata 2 and the WD 1 TB is in Sata 1
My System SpecsSystem Spec
29 Sep 2012   #9
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

That board has been out for a while. It could be a good idea to update the bios. Also check the OCZ site and see if there is any updated firmware for the drive. The Vertex was problematic when released ( I have one). The firmware updates were to correct the problems. I asked some of those questions because if you can go to bios with no problems, it is either the hard drive, the drivers, or GPU itself. The Nvidia drivers do not load until Windows loads, which is causing you the problems. When you go into bios, the drivers have not loaded yet. Also, your bios needs to be in AHCI mode for your SSD to operate at it's full potential. Here is how to do it. AHCI : Enable in Windows 7 / Vista.
When you uninstalled the old video drivers, did you uninstall the old ones first with Driver Sweeper in safe mode? Boot into safe mode, open driver sweeper and check Nvidia display drivers only, analyze, then clean. Then boot back into windows and install the drivers you have already downloaded from the Nvidia web site (current is 306.23 I believe).

Read your owners manual it will tell you which port on your board is the first port. Some boards have it written on the right by the sata connections.
My System SpecsSystem Spec
29 Sep 2012   #10
Lycus

windows 7 64bit
 
 

Changed to AHCI mode, reinstalled the driver after cleaning it. Still receiving the same problem. The monitor loses signal from the computer and have to restart the computer.
My System SpecsSystem Spec
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 Bsod loading into windows/blackscreen @"windows starting"




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