Windows 7: BSOD while playing, code 1000007e

donnovan86 · 29 Sep 2012

I tend to get a lot of BSODs lately, randomly. This time I got one containing the following error message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88007D9CFF3
BCP3: FFFFF88003CE2698
BCP4: FFFFF88003CE1EF0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\093012-9890-01.dmp
C:\Users\Alex\AppData\Local\Temp\WER-11653-0.sysdata.xml

Can anyone say what the problem might be?

Brink · 29 Sep 2012

Hello Donnovan, and welcome to Seven Forums.

Please go ahead and read the link below to post back with the needed information for someone to hopefully be able to help later with it.

Blue Screen of Death (BSOD) Posting Instructions

donnovan86 · 29 Sep 2012

Thank you and sorry for not reading that... i am new here. So i followed the instructions and got this zip file. Hopefully someone can help me now.

Arc · 29 Sep 2012

Let us have a look....

► Uninstall the following programs:

AMD VISION Engine Control Center
Auslogics BoostSpeed
DAEMON Tools Lite

► Free up the startup.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the restart.

► Uninstall ATI display Driver using Driver fusion and reinstall the latest version:

Code:

fffff880`03ce1028  fffffa80`00000000
fffff880`03ce1030  fffff880`07306888Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x9f888

Let us know the results.

donnovan86 · 29 Sep 2012

Got another one... this time with this error message:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: FFFFDC800739FF90
BCP2: 000000000000000B
BCP3: 0000000000000000
BCP4: FFFFF88004878DFF
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\093012-9874-01.dmp
C:\Users\Alex\AppData\Local\Temp\WER-11622-0.sysdata.xml

And again, i'll post the newest results of the SF diagnostic tool.

Arc · 29 Sep 2012

Have you followed the suggestions in step #4?

What is attached there in your USB ports?
Turn on USB selective suspense : USB Selective Suspend - Turn On or Off

donnovan86 · 30 Sep 2012

Yes, I followed all steps and still got a BSOD.I had a usb stick and a wireless mouse connected via USB, now i removed them
All I have now connected via USB is wired mouse, keyboard and a Logitech webcam. USB selective suspense was already turned on.
By the way, i got another BSOD, here is the latest attachment.

Arc · 30 Sep 2012

Do the following changes ....

► C-Media Audio Interface Driver (WDM) by C-Media

Code:

fffff800`00b9baa8  fffff880`04235ca6Unable to load image \SystemRoot\system32\drivers\cmudaxp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for cmudaxp.sys
*** ERROR: Module load completed but symbols could not be loaded for cmudaxp.sys
 cmudaxp+0x2bca6

It is old, too.

Code:

 kd> lmvm cmudaxp
start             end                 module name
fffff880`0420a000 fffff880`043cc000   cmudaxp  T (no symbols)           
    Loaded symbol image file: cmudaxp.sys
    Image path: \SystemRoot\system32\drivers\cmudaxp.sys
    Image name: cmudaxp.sys
    Timestamp:        Fri Jul 23 15:25:38 2010 (4C49671A)
    CheckSum:         00137D2B
    ImageSize:        001C2000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it from C-Media Electronics, Inc.

► ATI Display Driver

Code:

fffff800`00b9bc28  fffff880`04846450Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x24450
===================================================================
fffff800`00b9bd08  fffff880`04064345Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x6345

Uninstall it using driver fusion, and reinstall it again.

► update the network driver.
First, download the network card driver from manufactuer's website.
Then reinstall the driver:

Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
Double click to expand "Network adaptors".
Right click your network card and click Uninstall.
Check "Delete driver software for this device" check box, click OK.
Restart the computer
If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.

Let us know the results.

donnovan86 · 05 Oct 2012

Did all of the above.. Worked fine till today... when I got 3 BSODs in an hour.. I am sooo mad. Anyway, the latest info is attached.

Arc · 06 Oct 2012

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

Windows 7: BSOD while playing, code 1000007e

BSOD while playing, code 1000007e problems?