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Windows 7: Bsod on windows 7 Bcc code 117

29 Sep 2012   #1
Bloobity BOO

Windows 7 Ultimate 64bit
 
 
Bsod on windows 7 Bcc code 117

Hi i was playing league of legends and after the game loaded i had a black screen computer was not responding at anything i was playing with my brother and i noticed that my computer was running but i was disconnected from both league of legends and ventrilo after i restarted my computer i got a window sayign Windows has recovered from an unexpected shutdown and it came up with this

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 117
BCP1: FFFFFA8005CE74E0
BCP2: FFFFF88002CF4DB8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\092912-43196-01.dmp
C:\Users\bn\AppData\Local\Temp\WER-82415-0.sysdata.xml

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should i be worried about happening again and destroying my computer or it wont happen and it just happened randomly?


My System SpecsSystem Spec
.
29 Sep 2012   #2
Brink

64-bit Windows 10 Pro
 
 

Hello Bloobity BOO, and welcome to Seven Forums.

Please go ahead and read the link below to post back with the needed information for someone to hopefully be able to help later with it.

Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
02 Oct 2012   #3
Bloobity BOO

Windows 7 Ultimate 64bit
 
 

here is the files you asked for
My System SpecsSystem Spec
.

03 Oct 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80030044e0, fffff8800584345c, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : atikmpag.sys ( atikmpag+745c )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80030044e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800584345c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+745c
fffff880`0584345c 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`083669c8 fffff880`052ea000 : 00000000`00000116 fffffa80`030044e0 fffff880`0584345c 00000000`00000000 : nt!KeBugCheckEx
fffff880`083669d0 00000000`00000116 : fffffa80`030044e0 fffff880`0584345c 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d000
fffff880`083669d8 fffffa80`030044e0 : fffff880`0584345c 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
fffff880`083669e0 fffff880`0584345c : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`030044e0
fffff880`083669e8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`052e9d0a : atikmpag+0x745c


STACK_COMMAND:  kb

FOLLOWUP_IP: 
atikmpag+745c
fffff880`0584345c 4883ec28        sub     rsp,28h

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  atikmpag+745c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4dae3558

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
---------

1: kd> lmvm atikmpag
start             end                 module name
fffff880`0583c000 fffff880`0588c000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Apr 20 07:22:32 2011 (4DAE3558)
    CheckSum:         00050398
    ImageSize:        00050000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Install the latest drivers for your AMD Radeon HD 6670
  1. Download and install Driver Sweeper:
    |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download
  2. Download the auto-detect tool for AMD.
    AMD Driver Autodetect
  3. Boot into Safe Mode from Advanced Boot Options:
    Advanced Boot Options
  4. Type in Driver Fusion in Search
  5. Remove all drivers
  6. Boot normally now, and install the latest drivers from the
    auto-detect program you downloaded.

For more information go through this guide: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

PS: I saw the dumps, it looks like your graphics card is on its way out.

Anyway,
Get all windows updates installed including Service Pack 1 and look for a BIOS update.
Code:
BIOS Version/Date	Award Software International, Inc. F7, 8/20/2008
Code:
Version	6.1.7600 Build 7600
My System SpecsSystem Spec
03 Oct 2012   #5
Bloobity BOO

Windows 7 Ultimate 64bit
 
 

Ehm what do you mean it's on it's way out ?
My System SpecsSystem Spec
03 Oct 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Your graohics card is failing but that's just a guess.
Did you try the steps above?

Also, whats the age of all your hardware and status of warranty?
My System SpecsSystem Spec
03 Oct 2012   #7
Bloobity BOO

Windows 7 Ultimate 64bit
 
 

i am doing the tests right now.
Everything except the GPU is 4 years old i sent the gpu to the store after i started to have the problems and they said that nothing was wrong
My System SpecsSystem Spec
03 Oct 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hmm okay.

Use Speccy, let me know the temp of your computer.
Speccy - System Information - Free Download
My System SpecsSystem Spec
03 Oct 2012   #9
Bloobity BOO

Windows 7 Ultimate 64bit
 
 

there ya go
My System SpecsSystem Spec
03 Oct 2012   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

CPU seems a bit high.

Did you re-install the drivers etc?
My System SpecsSystem Spec
Reply

 Bsod on windows 7 Bcc code 117




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