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Windows 7: Black screen and shutdown on Dragon Nest

02 Oct 2012   #11
Pringles

Windows 7 Home Premium 64-bit
 
 

Will do. I will try to test in every way possible to ensure stability. I just love this game so much lol. Might play Torchlight 2 once I can get my hands on it


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02 Oct 2012   #12
Pringles

Windows 7 Home Premium 64-bit
 
 

Just got a crash
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02 Oct 2012   #13
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Upload the dump, if you want.
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03 Oct 2012   #14
Pringles

Windows 7 Home Premium 64-bit
 
 

Here you go
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03 Oct 2012   #15
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STOP 0x00000117: VIDEO_TDR_TIMEOUT_DETECTED .


Just as same as your previous issue. And, the procedure of troubleshooting is also the same.



You have the latest driver. So dont think about it. Take care of the heat, the accumulated dust and the card itself, as suggested earlier.
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03 Oct 2012   #16
Pringles

Windows 7 Home Premium 64-bit
 
 

The weird thing is I can smoothly play my other games which are more demanding at max settings. Does this game hate me or something?

Edit: Will verifier (verifier.exe) be able to give me a BSOD while playing? The dump I posted earlier is the same as the first one o_O
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03 Oct 2012   #17
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You may try verifier, but for stop 116 and 117, the bugcheck code is enough info.

Not the same. The first one was VIDEO_TDR_ERROR and the latest one is VIDEO_TDR_TIMEOUT. Other than that, the causes of the crashes and the troubleshooting steps are the same.

For that particular game, can you get another copy?
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03 Oct 2012   #18
Pringles

Windows 7 Home Premium 64-bit
 
 

I have downloaded a fresh client but it does not seem to be working. I will try asking my friend for a copy

Edit: I also don't think that this is an overheating issue. On overheat, my laptop get really hot and it does not turn off for a few minutes unless some of the heat has been dissipated.
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10 Oct 2012   #19
Pringles

Windows 7 Home Premium 64-bit
 
 

Sorry for not being to post for a couple of days. Got busy unexpectedly >.<

Anyway, under verifier.exe, the moment I put on my USB Modem, it gets a BSOD. I haven't tried playing the game under verifier.exe though. Could this driver error be the cause of my black screens? Unfortunately, as much as I want to, my laptop does not generate any dumps when I get blue screens (I followed every single procedure). I tried it a couple of times to no avail.
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10 Oct 2012   #20
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Upload that crash dump ... it will help us to drag the information.

And, as your crashes are graphics related, mainly, play games in verifier running. It is needed there.
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 Black screen and shutdown on Dragon Nest




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