Black screen and shutdown on Dragon Nest

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  1. Posts : 42
    Windows 7 Home Premium 64-bit
    Thread Starter
       #11

    Will do. I will try to test in every way possible to ensure stability. I just love this game so much lol. Might play Torchlight 2 once I can get my hands on it
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  2. Posts : 42
    Windows 7 Home Premium 64-bit
    Thread Starter
       #12

    Just got a crash
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  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #13

    Upload the dump, if you want.
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  4. Posts : 42
    Windows 7 Home Premium 64-bit
    Thread Starter
       #14

    Here you go :)
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  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #15

    STOP 0x00000117: VIDEO_TDR_TIMEOUT_DETECTED .


    Just as same as your previous issue. And, the procedure of troubleshooting is also the same.



    You have the latest driver. So dont think about it. Take care of the heat, the accumulated dust and the card itself, as suggested earlier.
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  6. Posts : 42
    Windows 7 Home Premium 64-bit
    Thread Starter
       #16

    The weird thing is I can smoothly play my other games which are more demanding at max settings. Does this game hate me or something?

    Edit: Will verifier (verifier.exe) be able to give me a BSOD while playing? The dump I posted earlier is the same as the first one o_O
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  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #17

    You may try verifier, but for stop 116 and 117, the bugcheck code is enough info.

    Not the same. The first one was VIDEO_TDR_ERROR and the latest one is VIDEO_TDR_TIMEOUT. Other than that, the causes of the crashes and the troubleshooting steps are the same.

    For that particular game, can you get another copy?
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  8. Posts : 42
    Windows 7 Home Premium 64-bit
    Thread Starter
       #18

    I have downloaded a fresh client but it does not seem to be working. I will try asking my friend for a copy

    Edit: I also don't think that this is an overheating issue. On overheat, my laptop get really hot and it does not turn off for a few minutes unless some of the heat has been dissipated.
    Last edited by Pringles; 04 Oct 2012 at 00:40.
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  9. Posts : 42
    Windows 7 Home Premium 64-bit
    Thread Starter
       #19

    Sorry for not being to post for a couple of days. Got busy unexpectedly >.<

    Anyway, under verifier.exe, the moment I put on my USB Modem, it gets a BSOD. I haven't tried playing the game under verifier.exe though. Could this driver error be the cause of my black screens? Unfortunately, as much as I want to, my laptop does not generate any dumps when I get blue screens (I followed every single procedure). I tried it a couple of times to no avail.
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  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #20

    Upload that crash dump ... it will help us to drag the information.

    And, as your crashes are graphics related, mainly, play games in verifier running. It is needed there.
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