|29 Sep 2012||#1|
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Black screen and shutdown on Dragon Nest
First and foremost let me point out that I'm using a laptop for my gaming and school needs.
This problem have started occurring about a month ago. All my other games run fine without any black screen and shutdown (L4D2, Borderlands, Ghost Sniper Warrior, MW3, Prototype, etc...).
System specs are:
GT425m - Driver 306.23
500gb Toshiba @ 5400 RPM
My temps are running at a fair 70-75 deg. C when playing Dragon Nest. I just added a fresh batch of thermal paste (CoolerMaster HTK-002-U1) 2 weeks ago. It's not the best TIM in the market, but it lowered my temps. I'm still going to change my TIM to either an Arctic Silver 5 or a Tuniq TX-4 since availability of those pastes is scarce in my area.
I apologize for not being able to post a ZIP file using SF Diagnostic Tool, but whenever I click "Grab All" it says
"Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately. Could not complete operation on some files and directories. See the Data property of the exception for more details."
Instead, I copied my "Report Queue" folder from Windows Error Reporting. There are a lot of folders (in just one day) and I thought it would be best to just include them all in one ZIP file.
Please do tell me if you need any additional information.
Thank you for your time
Edit: I think I should add this little info: I have tried uninstalling and installing the game countless times and the problem does not seem to be resolved. Is this probably a hardware issue? Please God no >.<
|My System Specs|
|30 Sep 2012||#3|
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Thanks for the fast reply.
Sorry for not being able to post in the proper format. SF Diagnostic Tool wasn't able to get my minidump file so I just did it manually (but it was able to get all the other files though). When I went to the minidump folder and tried copying, it said "You need administrator rights" or something so I went ahead and google'd for a bit and got my file. When I ran the diagnostic tool again, it was able to get the dump file.
|My System Specs|
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