BSOD playing Bad Company. Error 0x00000124. Address ntoskrnl.exe+7f140

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  1. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #21

    Hi hikerman, nice rig you've built.

    Go to your motherboard support site and install all the drivers from there, the drivers on the CD are usually old versions.
    G1.Sniper 3 Support - Drivers

    With 32GB RAM you're going to have to make a few adjustments to get it stable.
    Are the CPUZ tabs you posted taken from the system at idle or under a load?

    I noticed something strange, your XMP setting on the CPUZ SPD tab (this is where the system gets the settings from) is 10-13-13-33 and the Memory tab (what you actually have) is 10-12-12-31. These should match the SPD tab information.

    Go to your XMP profile setting in BIOS, picture #11 in your BIOS link, and select 'Profile 2'.
    This should be the same as the CPUZ SPD tab XMP-2000, 1000MHz, 10-13-13-32.
    Memory scaling for Ivy Bridge is very small at the top end, this means you won't notice the difference between 2400MHz and 2000MHz.
    You should be running 1.50v RAM, it's the recommended RAM voltage. The 1.65v RAM with 32GB and the voltage adjustments will cause the CPU to run hotter.

    Post the CPUZ Memory tab here after you make the change.

    Weather in XMP Profile1 or Profile2 make the BIOS changes below.
    Let's stay with the Profile2 settings for now.

    The two voltages we need are on picture #7 in your BIOS link.
    CPU VTT and IMC, these are the Integrated Memory Controller voltages.
    Bump your CPU VTT to 1.2v and the IMC to 1.195v.
    If this is stable we can back them down a little until they're unstable, then up a notch.

    For a quick CPU/RAM stability test run CPU:OCCT
    OCCT stability checking tool
    Run the CPU:OCCT test for at least 30 minutes, be sure to monitor your CPU and GPU temps.
    Set the time before you start.
    When its done, pass or fail, it will make some graphs. Post these here as they are useful for analyses.
    Last edited by Dave76; 01 Oct 2012 at 06:13.
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  2. Posts : 14
    win7 ultimate 64
    Thread Starter
       #22

    thanks you Dave76. when koolkat77 said he didn't know too much on the hardware side, I headed over to the G.skill forum, I fig its their memory so I should ask them too. I had suspect that voltage related to the memory was at issue but I'm just a noob and was WAY afraid to go mucking about with this high dollar hardware lol


    as far as voltage changes, here is what I have done, as they suggested over yonder.

    cpu VTT 1.15(up from 1.050), IMC 1.2(up from .925), cpu clock 39 (up from 35), DRAM 1.68 (up from 1.50)

    those are the four changes I have made thus far. I have not done any actual tests as such, but I have played the game which is where the bsod showed up every time. I have placed all 4 sticks mem in and have played the game for 3+ hours( it would bsod at no more than 25 minutes before).

    I believe at present I have , i believe xmp profile 1 running. . Im not sure the difference between them. does profile 2 squeeze a bit more out of the memory?

    and I believe it was called "mode" at TURBO, there is auto and i think extreeme as other choices. not sure if extreme would be something to do or not.

    do the voltage changes I made seem ok to you ? as they are a bit different than your suggestions. no saying anything is right or wrong just noob wondering

    timing, it SHOULD be (from package) 10-12-12-31) and I just check and as you noted they are indeed different in cpuz mem and spd tabs, hummmm.

    I will run that test you speak of. and post results . cpu occt.

    are there more I should run? perhaps memtest86? prime95? a different one? a gpu one perhaps, I seen one used on review sites but can't recall the name. and if so any particular settings I should use, for each of them? I want to put the hardware through its paces in case I need to do RMA on any parts.

    thanks for the kind words, about nice rig build, it means a LOT to me I put my time in on choosing parts to be sure :) this cosmos II is a beast, mammoth case.

    ok, I gots to go get some shut eye, I will run the suggest test tomorrow. and I am greatful for your help brother the world needs more friendly, helpful people such as yourself and koolkat77
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  3. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #23

    Those settings from the G.skill forum are good, pretty much the same as what I recommended.

    No real need to up the CPU multiplier from 35 to 39, just overclocks the CPU a little, doesn't hurt anything.

    The XMP2 setting is actually a little slower than XMP1, as I mentioned previously the memory scaling for Ivy Bridge is very small at the upper MHz levels, meaning you won't notice any difference from 2000MHz to 2400MHz, even in a benchmark test.
    Having said that it's ok where you have it now, as long as it's stable.

    Yes, run the CPU:OCCT test and post the results.

    If the OCCT test passes and you want to be sure the RAM is stable run memtest86+, for 7 full passes, with all four RAM cards installed.
    This will take a long time with 32GB RAM, best to run overnight.
    If it shows any errors you can stop the test, one error is too many.
    RAM - Test with Memtest86+

    You're welcome, we all need help at some point.

    Let us know your progress.
      My Computer


  4. Posts : 14
    win7 ultimate 64
    Thread Starter
       #24

    You should be running 1.50v RAM, it's the recommended RAM voltage. The 1.65v RAM with 32GB and the voltage adjustments will cause the CPU to run hotter.
    I understand any upward voltage adjustments will make cpu run hotter. not sure if I understand this right or not, but, 1.5 is stock mobo and 1.65 is stock memory voltage, and being that the memory is 2400 speed 1.5 is just not enough to "juice" for them to run properly. trying to learn here :)

    I would still like to know what the hay I have done wrong with symbols. os , drive is C, and I install most things on E. so E:\symbols is where I placed them, and looking at results it would say things about symbols are wrong or some such and not show the results properly. I then copy them to C:\symbols and still get same wrong result, even though I told windbg where they are. I d/l from MS page.

    I really do want to learn more about dealing with BSOD crashes, who knows one day I may be able to pay your help forward :) which I think would be cool.


    right on man here you go Dave76

    Photo Album - Imgur

    one question on that test as you said "watch the temps", what is it exactly I should watch for ? as in how high is too high? during test it stayed around 51-54 for the most part. what is acceptable range for IB? I read they tend to run a bit higher than SB but don't really know what is too much.

    as far as cpu multiplier and 39. I was wanting to OC to around 4.4 - 4.5, I read that at that point this chip will stay rather stable. That is what I desire good OC yet stable. The corsair H100 seems to be doing well as far as my limited knowledge allows.

    again fellas I appreciate you and your helping me.
    Last edited by hikerman; 01 Oct 2012 at 17:40.
      My Computer


  5. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #25

    The Intel recommended RAM voltage for all i-series CPUs is 1.5v, Intel spec sheets say 1.575v max for some CPUs, and not to exceed 1.65v. They say this can damage the CPU.
    The RAM voltage and the IMC (Integrated Memory Controller, CPU VTT and IMC for your motherboard) must be within 0.5v to prevent CPU damage.
    This means if you have 1.65v RAM you should raise the IMC voltage to 1.15v or above.
    This is a separate issue to stability, in your case the CPU VTT and IMC voltage increase was needed due to the amount of RAM you have.

    You are right, 1.65v is needed to run your RAM at 2000MHz and above, as stated in the CPUZ SPD tab, which is the RAM manufacturers specification.
    The G.Skill site for your RAM is misleading, it lists you RAM at 2400MHz and lists the voltage at 1.5v. After you buy it you see that it is 1.5v for 1600MHz and below, 1.65v for 2000MHz and above, according to the SPD and XMP info they put into the RAM card.
    I don't like it when they publish wrong information.

    You can test the RAM at lower voltage when at 2400MHz, this is what people do when they are OC'ing their RAM.
    Lower the RAM voltage by 0.02v and test for stability, keep lowering the voltage until it is unstable, then raise it by 0.02v and you should be at the minimum voltage for your system.

    The OCCT test graphs all look good.

    When stress testing or when running demanding games you should check the CPU core temps, watch closely when stress testing and check occasionally when gaming.
    Max temp for your CPU is 67.4°C for Tcase (the CPU case you see in the box), then you add 5°C for core temps giving you a max core temp of 71.4°C.
    Intel® Core™ i7-3770K Processor
    Your temps are very good, the good CPU cooler you have helps.

    Be careful OC'ing can become habit forming.
    Here is a IB OC guide.
    Ivy Bridge/Z77 Overclocking Guide

    This is a good reference for the BIOS terms.
    LGA1155 Overclocking Glossary

    Check the tutorial on how to install Win debugger: BSOD Analysis - Getting Started
    The steps to use for getting the symbols are there.
    Last edited by Dave76; 01 Oct 2012 at 23:14.
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  6. Posts : 15,026
    Windows 10 Home 64Bit
       #26

    Were the BSOD problems resolved?
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  7. Posts : 14
    win7 ultimate 64
    Thread Starter
       #27

    yes they have, thank you guys VERY MUCH :)
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #28

    Good to hear that. You may mark this thread as "solved" and let us know if there are any other problems in the future:)
      My Computer


  9. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #29

    Good to hear your system is still stable, enjoy.

    Let us know if you have any questions.
      My Computer


 
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