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Windows 7: BSOD's, mostly during first boots of the day

05 Oct 2012   #11
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Post the full BSOD report.

Update your BIOS to 1504.
New model boards usually need to fix issues with BIOS updates, you should check this if you're having any issues.

Did you check the Power setting for the SSD?
In Windows Power Options (Control Panel), click Change plan settings, and then the Advanced settings for your power plan. Under Hard Disk, set Turn off hard disk after: to Never.

This reduces or turns off power to hard drives during sleep/hibernate modes and can cause issues with SSDs.


My System SpecsSystem Spec
.
06 Oct 2012   #12
Wyst3r

Windows 7 Ultimate x64
 
 

Minidumps attached.

All the BSOD's i got today had ntfs.sys mentioned in the blue screen text. I'm guessing this only strenghtens the suspicion that these problems are caused by the SSD?

Quote:
Did you check the Power setting for the SSD?
Yes i did. Hasn't fixed the problems though.

Quote:
Update your BIOS to 1504.
I'll make sure to do it today.
My System SpecsSystem Spec
06 Oct 2012   #13
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

When the debugger can't find the exact cause it blames the closest thing it can find, Windows files or kernel, these are usually not the cause.
You can check this by doing a Clean install.

Did you do this in the Intel Toolbox?
Quote:
Select the 'System Tuner' button and follow any 'Recommended Action'.
Blue Screen of Death (BSOD) Posting Instructions
When posting a new crash dump, include all System File Collection and health reports. They contain valuable information that we can use to find the cause of the crashes.
Need this to check on your last crashes, it will help to identify the cause.

Most of the last crashes are caused by 'Memory Corruption'.
Just because RAM passes memtest86+ a couple times doesn't mean the RAM is not causing problems.
This is just a fact of electronic components.
Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums
Go to your BIOS and tell us what the CPU, RAM and the CPU integrated memory controller voltages are.

Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.

For testing purposes:These can be installed/connected later after the cause is found.

Let me know when you update the BIOS.
This may help your issues.
My System SpecsSystem Spec
.

07 Oct 2012   #14
Wyst3r

Windows 7 Ultimate x64
 
 

Quote:
Did you do this in the Intel Toolbox?
Yes.

Quote:
When posting a new crash dump, include all System File Collection and health reports. They contain valuable information that we can use to find the cause of the crashes.
Need this to check on your last crashes, it will help to identify the cause.
Sry. I have the full reports attached to this post.

Quote:
Go to your BIOS and tell us what the CPU, RAM and the CPU integrated memory controller voltages are.
I couldn't find the voltage for cpu integrated memory controller, or at least i don't know what it's be labeled by in the BIOS, so i wrote down all the voltages i could find:

CPU: 1.144V
DRAM: 1.501V
CPU PLL: 1.813V
PCH: 1.059V
VCCSA: 0.925V
3.3V: 3.408V
5V: 5.240V
12V 12.192V

Quote:
Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.
Idle(min/max): 33/35 33/35 30/33 34/36
When running Load Tester at 100%: 38/52 39/52 37/50 38/52

Quote:
Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
Attachment 235456
Attachment 235457
Attachment 235458
Attachment 235459

Quote:
Let me know when you update the BIOS.
I did it yesterday. However, it didn't solve any of the problems.
My System SpecsSystem Spec
08 Oct 2012   #15
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Can you un-install/disconnect these?
Quote:
For testing purposes:
  • Un-install Kaspersky Internet Security 2012, install Microsoft Security Essentials*- Free Antivirus for Windows
    Un-install Kaspersky from the control panel, then run Kaspersky Anti-virus Removal Tool - Removal tool for Kaspersky Lab products
  • Disconnect the new DVD reader/writer
These can be installed/connected later after the cause is found.
I know you un-installed Kaspersky previously and didn't see any difference, it may have caused an issue that we need to find and fix.
Testing with it removed, run the Kaspersky Anti-virus Removal Tool, may lead to results.

What is you ambient temp?
The Hyper 212 Evo should be cooler at idle, unless your room temp is high.

What is Load Tester?

Let's look at the SSD again.
From your first post:
Quote:
I'm not sure if this is helpful info but i can run Safe Mode when booting from SSD drive and it'll work just fine.
Actually, this indicates a non Windows driver or possibly OS file corruption.
Option 1:
1. Un-install Kaspersky with the control panel > Programs and features
2. Run the Kaspersky Anti-virus Removal Tool
3. Install MSE
4. Run the System File Checker, three times with re-boots
SFC /SCANNOW Command - System File Checker
Regardless of what it says the first time, run it three times with re-boots after each run.
5. Check for stability

If it's not stable, option 2:
1. Secure Erase the SSD
2. Clean Install Windows 7
3. Test for stability
* Use MSE for anti Virus for testing purposes.
If it is stable, you can remove MSE and install the AV of choice, if it crashes then you know the cause.

If it's still not stable, Option 3:
For the VCCIO voltage (IMC: Integrated Memory Controller) use the VCCSA setting.
AI Tweaker Menu > VCCSA voltage, set to 'Manual' and increase to 1.100v.
Change the DRAM to 'Manual' and bump to 1.550v.

For a quick test run the OCCT CPU test, it will test some RAM also.
OCCT stability checking tool
Run the CPU:OCCT test for at least 30 minutes, be sure to monitor your CPU and GPU temps.
Set the time before you start.
When its done, pass or fail, it will make some graphs. Post these here as they are useful for analyses.

After this test, pass or fail, run memtest86+ again for 7 full passes, best to run overnight.
If you get any errors, stop the test.

Your last two crashes are the same as the previous crashes.
Code:
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION 
Usual causes:  System service, Device driver, graphics driver, ?memory
Probably caused by : memory_corruption
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
IMAGE_NAME:  memory_corruption
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
-------------------------------------------------------------------------------------------------------------------------------------
STOP 0x00000109: CRITICAL_STRUCTURE_CORRUPTION
Usual causes:  Device driver, Hardware (Memory in particular)
Probably caused by : memory_corruption
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
IMAGE_NAME:  memory_corruption
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
My System SpecsSystem Spec
08 Oct 2012   #16
Wyst3r

Windows 7 Ultimate x64
 
 

Quote:
Can you un-install/disconnect these?
Yes, Kaspersky is uninstalled now and i'm running MSE instead. The DVD writer hasn't been connected for a few weeks.

Quote:
What is you ambient temp?
The Hyper 212 Evo should be cooler at idle, unless your room temp is high.

What is Load Tester?
I've never really done this before so i have no idea what the best (correct) way to test these things are. Load Tester is an application that came along with RealTemp which i just assumed could be used for this but maybe i was wrong?

I'm not entirely sure about room temp but it shouldn't be higher than normal. Probably somewhere around 20-25C?

Quote:
Actually, this indicates a non Windows driver or possibly OS file corruption.
Option 1:
1. Un-install Kaspersky with the control panel > Programs and features
2. Run the Kaspersky Anti-virus Removal Tool
3. Install MSE
4. Run the System File Checker, three times with re-boots
SFC /SCANNOW Command - System File Checker
Regardless of what it says the first time, run it three times with re-boots after each run.
5. Check for stability
Did steps 1-4 (the 3 scans didn't find any problems). I won't be able to say much about stability until tommorrow since problems usually occur on cold boot.

Quote:
For a quick test run the OCCT CPU test, it will test some RAM also.
OCCT stability checking tool
Run the CPU:OCCT test for at least 30 minutes, be sure to monitor your CPU and GPU temps.
Set the time before you start.
When its done, pass or fail, it will make some graphs. Post these here as they are useful for analyses.
Ran for 30 minutes. The resulting graphs are zipped and attached to this post.

Quote:
After this test, pass or fail, run memtest86+ again for 7 full passes, best to run overnight.
If you get any errors, stop the test.
I'll post the results of this tommorrow.
My System SpecsSystem Spec
08 Oct 2012   #17
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

The idle temps aren't bad but, should be around 30C.
When I had the Hyper 212+ on my system the max CPU core temps were 60C or less running Prime95, below 30C at idle.
Yours are max about 74C running OCCT.
Haven't used Load Tester before, I always use OCCT, Prime95 or Intel Burn Test.
Your CPU max core temp is 77.6C.
Intel Core™ i7-2600K Processor
Take the Tcase temp and add 5C to get max core temp.

You should remove your CPU cooler, clean with Isopropyl Alcohol, re-apply the thermal paste and install cooler.
Too much or too little thermal paste is bad.
Best Thermal Paste Application Methods

If you get a cold boot crash again, make the IMC and RAM voltage changes recommended above.
Cold boot issues are usually caused by CPU and/or RAM, bumping the voltages will likely correct the problem.
Since your dumps are blaming memory, let's start there. We may need to bump the CPU voltage a little, later.

Let me know the results.
My System SpecsSystem Spec
13 Oct 2012   #18
Wyst3r

Windows 7 Ultimate x64
 
 

Alright, it seems that upping the RAM voltage *may* have done the trick. I'm on my 4th day now (3 cold boots) without a single blue screen.

I realized yesterday that i forgot to up the IMC voltage though, should i change that?

Also i guess this might be worthless info now if the problem is solved but i did run the second memtest and got 0 errors again (7 full passes).
My System SpecsSystem Spec
13 Oct 2012   #19
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Glad to hear it's more stable.

Yes, increase the IMC voltage to 1.100v.
The DRAM and IMC voltage difference needs to be less than 0.500v to prevent CPU damage.
Always good to confirm tests, good that memtest86+ passed.

If your system is stable for two more days you can mark this thread 'Solved'.
My System SpecsSystem Spec
13 Oct 2012   #20
Wyst3r

Windows 7 Ultimate x64
 
 

After upping the IMC voltage i got another crash within minutes (full report attached).

Quote:
The DRAM and IMC voltage difference needs to be less than 0.500v to prevent CPU damage.
How come the default values had a diffrence greater than 0.5V?
My System SpecsSystem Spec
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 BSOD's, mostly during first boots of the day




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