Windows 7: Computer shows blue screen and shuts down

wamunyona · 30 Sep 2012

Computer shows blue screen and shut down after i try to open anything with graphics online and shows the attached problem signature

**koolkat77** · 30 Sep 2012

Welcome to SF

STOP 0x000000E1: WORKER_THREAD_RETURNED_AT_BAD_IRQL
Usual causes: Device driver

Problematic software:

Code:

 Start Menu\Programs\Auslogics\BoostSpeed\Utilities	Public:Start Menu\Programs\Auslogics\BoostSpeed\Utilities	Public
 Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public
 Start Menu\Programs\McAfee Security Scan Plus	Public:Start Menu\Programs\McAfee Security Scan Plus	Public

Please refrain from using tools like "Auslogics BoosSpeed"
Uninstall it with Revo Uninstaller which you already have

If you want to keep your system healthy go through this thread:
→ Optimize Windows 7

You already have Microsoft Security Essentials installed but why McAfee?
Please uninstall McAfee and its components. They are known causes to blue
screens on computers.
→ McAfee Removal Tool

I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.

→ Microsoft Security Essentials - Free Antivirus for Windows
→ Malwarebytes - The Free version
→ Good and Free system security combination.

Run a full scan with both (separately) once downloaded, installed and updated.

In addition, Run this tool and delete anything it finds:
→ Anti-rootkit utility TDSSKiller

Run the system file checker and reboot if integrity violations are found:
→ SFC /SCANNOW Command - System File Checker

Now run disk check for your hard disk for file system errors and bad sectors on it:
→ Disk Check

Free up your start-up following these tutorials:
→ Startup Programs - Change
→ Troubleshoot Application Conflicts by Performing a Clean Startup

Nothing except your antivirus is required at start-up

Do the above and let us know the results. We'll do more troubleshooting if required.

Skylais · 30 Sep 2012

EDIT:
Well all of the recent ones were just about useless to my experience, Koolkat may be better with them

. Two of em about 5 days ago were blaming a PCI ports. I would suggest you check those, and try reaseating the graphics card. On top of this driver nvlddmkm.sys : nvidia graphic cards is not verifies and or missing a time stamp. So at the gigabyte site i suggest looking for graphics card update for your specific computer. If there isn't, one i don't think it would hurt to run this.
Nvidia: NVIDIA Driver Downloads - Automatically Detect NVIDIA Products
*Will need java to run*

wamunyona · 01 Oct 2012

Thanks Kookat77,

I just did all you recommended and all is fine now. About the McAfee, I bought the computer with free subscription but didn't trust it as the Microsoft one so I decided to have them both. Little did I know the mess I was getting myself into. I hope others learn from this.
Keep up the good work!!

**koolkat77** · 01 Oct 2012

Good to hear that.
Let us know if there are any other problems

Windows 7: Computer shows blue screen and shuts down

Computer shows blue screen and shuts down problems?