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Windows 7: Computer shows blue screen and shuts down

30 Sep 2012   #1
wamunyona

64 home premium
 
 
Computer shows blue screen and shuts down

Computer shows blue screen and shut down after i try to open anything with graphics online and shows the attached problem signature


My System SpecsSystem Spec
30 Sep 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome to SF

STOP 0x000000E1: WORKER_THREAD_RETURNED_AT_BAD_IRQL
Usual causes: Device driver

Problematic software:
Code:
  1. Start Menu\Programs\Auslogics\BoostSpeed\Utilities Public:Start Menu\Programs\Auslogics\BoostSpeed\Utilities Public
  2. Start Menu\Programs\McAfee Public:Start Menu\Programs\McAfee Public
  3. Start Menu\Programs\McAfee Security Scan Plus Public:Start Menu\Programs\McAfee Security Scan Plus Public
Please refrain from using tools like "Auslogics BoosSpeed"
Uninstall it with Revo Uninstaller which you already have

If you want to keep your system healthy go through this thread:
Optimize Windows 7

You already have Microsoft Security Essentials installed but why McAfee?
Please uninstall McAfee and its components. They are known causes to blue
screens on computers.
McAfee Removal Tool

I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.

Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes - The Free version
Good and Free system security combination.

Run a full scan with both (separately) once downloaded, installed and updated.

In addition, Run this tool and delete anything it finds:
Anti-rootkit utility TDSSKiller

Run the system file checker and reboot if integrity violations are found:
SFC /SCANNOW Command - System File Checker

Now run disk check for your hard disk for file system errors and bad sectors on it:
Disk Check

Free up your start-up following these tutorials:
Startup Programs - Change
Troubleshoot Application Conflicts by Performing a Clean Startup

Nothing except your antivirus is required at start-up

Do the above and let us know the results. We'll do more troubleshooting if required.
My System SpecsSystem Spec
30 Sep 2012   #3
Skylais

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

EDIT:
Well all of the recent ones were just about useless to my experience, Koolkat may be better with them. Two of em about 5 days ago were blaming a PCI ports. I would suggest you check those, and try reaseating the graphics card. On top of this driver nvlddmkm.sys : nvidia graphic cards is not verifies and or missing a time stamp. So at the gigabyte site i suggest looking for graphics card update for your specific computer. If there isn't, one i don't think it would hurt to run this.
Nvidia: NVIDIA Driver Downloads - Automatically Detect NVIDIA Products
*Will need java to run*
My System SpecsSystem Spec
01 Oct 2012   #4
wamunyona

64 home premium
 
 
Computer shows blue screen and shuts down

Thanks Kookat77,

I just did all you recommended and all is fine now. About the McAfee, I bought the computer with free subscription but didn't trust it as the Microsoft one so I decided to have them both. Little did I know the mess I was getting myself into. I hope others learn from this.
Keep up the good work!!
My System SpecsSystem Spec
01 Oct 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Good to hear that.
Let us know if there are any other problems
My System SpecsSystem Spec
Reply

 Computer shows blue screen and shuts down




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