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Windows 7: Windows 7 Crash Report Points to USB Hub!

30 Sep 2012   #1
chome4

Windows 7 Home Premium 32-bit
 
 
Windows 7 Crash Report Points to USB Hub!

Followed instructions on how to read the dmp file that came out of my recent crash.

It seems to point to 'usbhub.sys'.

The machine has had the following things installed recently: Q-Dir 5.36, a file manager, Oracle's VirtualBox (Running Ubuntu 12.04), Version 4.1.22 and Microsoft Security Essentials.

Has anyone else had a similar issue with their usb hub?. If so, can you recommend a replacement usb hub?

My system board:

MSI Global ? Mainboard - G41M-P28

I've attached a copy of the debug/crash report.

Thanks in advance.


My System SpecsSystem Spec
.
30 Sep 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please upload the dumps following the instructions
Start off with this: USB Driver - General Fix for Problems
My System SpecsSystem Spec
01 Oct 2012   #3
chome4

Windows 7 Home Premium 32-bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Please upload the dumps following the instructions
Start off with this: USB Driver - General Fix for Problems
Dumps attached...
My System SpecsSystem Spec
.

01 Oct 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

They're taking a some time to load.
Did you try the USB fix?
My System SpecsSystem Spec
01 Oct 2012   #5
chome4

Windows 7 Home Premium 32-bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
They're taking a some time to load.
Did you try the USB fix?
Just done the USB fix and things seem OK but at the time of the last failure no usb devices were attached apart from the mouse and keyboard. I use the same usb stick to move files from my Windows 7 machine to my Linux machine over and over.
My System SpecsSystem Spec
01 Oct 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by chome4 View Post
Quote   Quote: Originally Posted by koolkat77 View Post
They're taking a some time to load.
Did you try the USB fix?
Just done the USB fix and things seem OK but at the time of the last failure no usb devices were attached apart from the mouse and keyboard. I use the same usb stick to move files from my Windows 7 machine to my Linux machine over and over.
Okay..Let us know if the blue screens reoccur. We'll do more troubleshooting.
My System SpecsSystem Spec
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 Windows 7 Crash Report Points to USB Hub!




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