Windows 7: numerous BSOD crashes, also while playing c&c4

milo9986 · 30 Sep 2012

Hi,
i bought this PC new off someone, it had faulty hardrive and graphics which were replaced. I then installed Command and conquer 4 and kept on getting BSOD.
It has also happened out of the game. Hope you can help. Im guessing it will take a while

Attachment 234472
many thanks in advance!

Arc · 01 Oct 2012

Welcome aboard.

Your problem is your Trend Micro Internet Security. Let's have a check.

Code:

fffff880`0a2b4fa8  fffff880`02ff75a0Unable to load image \SystemRoot\system32\DRIVERS\tmactmon.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tmactmon.sys
*** ERROR: Module load completed but symbols could not be loaded for tmactmon.sys
 tmactmon+0x165a0

Again:

Code:

fffff880`0a2b5398  fffff880`02fcc57b*** WARNING: Unable to verify timestamp for tmevtmgr.sys
*** ERROR: Module load completed but symbols could not be loaded for tmevtmgr.sys
 tmevtmgr+0x157b

And Finally:

Code:

.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8800a2d4fd0, 1, fffff80003395271, 0}

Unable to load image \SystemRoot\system32\DRIVERS\tmcomm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tmcomm.sys
*** ERROR: Module load completed but symbols could not be loaded for tmcomm.sys
 
Could not read faulting driver name
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : tmcomm.sys ( tmcomm+672c )

Followup: MachineOwner
---------

Uninstall Trend Micro, and install Microsoft Security Essentials - Free Antivirus for Windows.

Let us know the results.

milo9986 · 01 Oct 2012

Many thanks arc, i will just give it a go now and see what happens.

Arc · 01 Oct 2012

Let us know the result.

milo9986 · 01 Oct 2012

I havnt had one crash, freeze or restart since i have deleted it. So all is looking great! you are a genius i cannot thank you enough.
Many thanks again i can actually enjoy playing the game now instead of scratching my head

Arc · 01 Oct 2012

You are welcome.

No I am no genius. Just the cause of the crashes is removed from the system and it works nice now.

Windows 7: numerous BSOD crashes, also while playing c&c4

numerous BSOD crashes, also while playing c&c4 problems?