[nikhilshet]

Hi,

I am really thankful for this website, very useful and good resource.

From yesterday I have been facing the blue screen of death with error worker thread returned at bad Irql. I am using windows 7 home premium, 64-bit. It's very annoying, my laptop gets restarted like 4-6 times a day. I am uploading the dumps. Can you please take a look and provide a best solution.




Your help is appreciated.

Thanks in advance.

Nikhil.

[koolkat77]

Welcome

Quote:

STOP 0x000000E1: WORKER_THREAD_RETURNED_AT_BAD_IRQL
Usual causes: Device driver

Software concern:

Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public
Start Menu\Programs\McAfee Online Backup	Public:Start Menu\Programs\McAfee Online Backup	Public
Start Menu\Programs\McAfee Security Scan Plus	Public:Start Menu\Programs\McAfee Security Scan Plus	Public

Please uninstall McAfee. Its a known cause to BSODs.
→ McAfee Removal Tool

I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.

→ Microsoft Security Essentials - Free Antivirus for Windows
→ Malwarebytes - The Free version
→ Good and Free system security combination.

Run a full scan with both (separately) once downloaded, installed and updated.

In addition, Run this tool and delete anything it finds:
→ Anti-rootkit utility TDSSKiller

Run the system file checker, reboot each time (if it finds integrity violations)
→ SFC /SCANNOW Command - System File Checker

Run disk check to check a selected hard disk for file system errors and bad sectors on it
→ Disk Check

Do these and report back. We'll do more troubleshooting if needed.

[koolkat77]

Hi,
Did you follow the steps? Are you still having BSoDs?

[anuragy]

Dear Koolkat,
Thank you for your advice. I am having similar problems as well. Although I did not yet follow these steps, the steps you listed also help remove McAfee antivirus and also, I will complete all your steps in a week and let you know about the results.
Also, strangely the BSODs occur giving the same reason when I am about to download files using bittorrent or mu-torrent.
I haven't tried other torrent clients yet.

Please advise
anuragy

[koolkat77]

I'm 100% sure that uninstalling McAfee will solve the problems you're having while downloading torrents.

[Arc]

Anurag, as per Blue Screen of Death (BSOD) Posting Instructions, you should start your new thread, other than posting your problem in others thread.