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Windows 7: BSOD while going to certain websites KMODE_EXCEPTION_NOT_HANDLED, more

09 Nov 2012   #21
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.



My System SpecsSystem Spec
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12 Nov 2012   #22
lightitupkb

Windows 7 Home Preminum x64
 
 

how would i remove the ram if its a laptop?
My System SpecsSystem Spec
12 Nov 2012   #23
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
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25 Nov 2012   #24
lightitupkb

Windows 7 Home Preminum x64
 
 

Now I got a different problem where it auto shut then went into restarting its self each time at the boot screen
My System SpecsSystem Spec
26 Nov 2012   #25
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

How does the computer perform in Safe Mode?

Upload a screenshot of your hard disk using crystal disk info and summary tab using Speccy:
My System SpecsSystem Spec
26 Nov 2012   #26
lightitupkb

Windows 7 Home Preminum x64
 
 

I was on the labtop and it auto shut down then went to boot up screen and keeps on restarting within five secs of turning on cant get on to safe mode. I notice the powercord had a cut could it be that it wasn't charging properly and need a new battery and charger?
My System SpecsSystem Spec
26 Nov 2012   #27
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Wait..is the laptop under warranty?
My System SpecsSystem Spec
26 Nov 2012   #28
lightitupkb

Windows 7 Home Preminum x64
 
 

Yes
My System SpecsSystem Spec
26 Nov 2012   #29
lightitupkb

Windows 7 Home Preminum x64
 
 

I think I figure out the problem
My System SpecsSystem Spec
26 Nov 2012   #30
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

That's good. You should take it to the vendor to give a check on what the problem could be before you buy parts yourself.
My System SpecsSystem Spec
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 BSOD while going to certain websites KMODE_EXCEPTION_NOT_HANDLED, more




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