Random BSOD's and Freezes


  1. Posts : 22
    Windows 7 Pro SP1 64 bit
       #1

    Random BSOD's and Freezes


    I switched my system over to Windows 7 64 from Vista earlier this year. Under Vista, the system was rock solid stable excluding the occasional program crashes. Since clean install of Windows 7 it's been a nightmare.

    I have looked through the Windbg analysis but it seems to change from crash to crash and I am not experienced in debugging.

    Any help would be greatly appreciated.

    Tatertor
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Problematic Software:
    Code:
    COMODO Internet Security	"c:\program files\comodo\comodo internet security\cfp.exe" -h	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Start Menu\Programs\Comodo\COMODO Firewall	Public:Start Menu\Programs\Comodo\COMODO Firewall	Public
    Start Menu\Programs\Comodo\Dragon	Public:Start Menu\Programs\Comodo\Dragon	Public
    Start Menu\Programs\Comodo	Public:Start Menu\Programs\Comodo	Public
    Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
    Comodo and its components are known cause to blue screens. Please uninstall it.

    Code:
    BUGCHECK_STR:  0x4E_99
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  cmdagent.exe
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff8000315a0cc to fffff800030d41c0
    I see that you already have Microsoft Security Essentials and MBAM which is good enough.

    I and many members on our forum recommend Microsoft security essentials with
    a great combination of Malware Bytes.

    Microsoft Security Essentials - Free Antivirus for Windows
    Malwarebytes - The Free version
    Good and Free system security combination.

    Run a full scan with both (separately) and in addition run this tool and delete anything it finds:
    Anti-rootkit utility TDSSKiller

    Daemon tools is a known cause to blue screens, please uninstall it as well

    Run the system file checker, let it repair any damaged files within windows
    SFC /SCANNOW Command - System File Checker

    Run disk check to check a selected hard disk for file system errors and bad sectors on it
    Disk Check

    Free up your start up following the tutorial below. Nothing except your antivirus is required there.
    Startup Programs - Change

    Do these and let us know. We'll do more troubleshooting if needed.
      My Computer


  3. Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       #3

    Hello TatarTot, holy BSOD!!

    Start with these:

    Uninstall:
    DAEMON Tools
    it is known to BSOD Windows.
    Uninstall: COMODO Internet Security and install Microsoft Security Essentials - Free Antivirus for Windows

    See how you go after that if / when you get anymore BSOD Post the dumps here.

    Thanks
      My Computer


  4. Posts : 22
    Windows 7 Pro SP1 64 bit
    Thread Starter
       #4

    Thanks for the quick replies. I'll be working through the suggestions. Just a few moments ago I uninstalled Daemon Tools, and ran the uninstaller for STPD but it came up as "not found or installed".

    If I uninstall Comodo what should I use as firewall - should I just use the built in Windows firewall?

    Thanks
    TaterTot
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    TaterTot said:
    If I uninstall Comodo what should I use as firewall - should I just use the built in Windows firewall?

    Thanks
    TaterTot
    Hmm. Go through this thread
    Is the W7 default firewall enough?
      My Computer


 

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