Windows 7: Random BSOD's and Freezes

TaterTot · 01 Oct 2012

I switched my system over to Windows 7 64 from Vista earlier this year. Under Vista, the system was rock solid stable excluding the occasional program crashes. Since clean install of Windows 7 it's been a nightmare.

I have looked through the Windbg analysis but it seems to change from crash to crash and I am not experienced in debugging.

Any help would be greatly appreciated.

Tatertor

**koolkat77** · 01 Oct 2012

Problematic Software:

Code:

COMODO Internet Security	"c:\program files\comodo\comodo internet security\cfp.exe" -h	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Start Menu\Programs\Comodo\COMODO Firewall	Public:Start Menu\Programs\Comodo\COMODO Firewall	Public
Start Menu\Programs\Comodo\Dragon	Public:Start Menu\Programs\Comodo\Dragon	Public
Start Menu\Programs\Comodo	Public:Start Menu\Programs\Comodo	Public
Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public

Comodo and its components are known cause to blue screens. Please uninstall it.

Code:

BUGCHECK_STR:  0x4E_99

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  cmdagent.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff8000315a0cc to fffff800030d41c0

I see that you already have Microsoft Security Essentials and MBAM which is good enough.

I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.

→ Microsoft Security Essentials - Free Antivirus for Windows
→ Malwarebytes - The Free version
→ Good and Free system security combination.

Run a full scan with both (separately) and in addition run this tool and delete anything it finds:
→ Anti-rootkit utility TDSSKiller

Daemon tools is a known cause to blue screens, please uninstall it as well

Run the system file checker, let it repair any damaged files within windows
→ SFC /SCANNOW Command - System File Checker

Run disk check to check a selected hard disk for file system errors and bad sectors on it
→ Disk Check

Free up your start up following the tutorial below. Nothing except your antivirus is required there.
→ Startup Programs - Change

Do these and let us know. We'll do more troubleshooting if needed.

Anthony · 01 Oct 2012

Hello TatarTot, holy BSOD!!

Start with these:

Uninstall: DAEMON Tools it is known to BSOD Windows.
Uninstall: COMODO Internet Security and install Microsoft Security Essentials - Free Antivirus for Windows

See how you go after that if / when you get anymore BSOD Post the dumps here.

Thanks

TaterTot · 01 Oct 2012

Thanks for the quick replies. I'll be working through the suggestions. Just a few moments ago I uninstalled Daemon Tools, and ran the uninstaller for STPD but it came up as "not found or installed".

If I uninstall Comodo what should I use as firewall - should I just use the built in Windows firewall?

Thanks
TaterTot

**koolkat77** · 01 Oct 2012

Quote: Originally Posted by TaterTot

If I uninstall Comodo what should I use as firewall - should I just use the built in Windows firewall?

Thanks
TaterTot

Hmm. Go through this thread
→ Is the W7 default firewall enough?

Windows 7: Random BSOD's and Freezes

Random BSOD's and Freezes problems?