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Windows 7: BSOD when watching video online

01 Oct 2012   #1
Origineel

W7 HPx64
 
 
BSOD when watching video online

I have had 2 BSOD today while watching a tv show online. I have no clue what could be the problem seeing as i haven't installed any new hardware or installed any software lately.

When checking in the mindump folder i can find two reports but they dont have the right creation time. The first one is almost a year old and the other one about 3 months. So i dont know if it will help posting those because it probably doesnt have anything to do with the bsod i am having right now.

Edit: I tried running the SF_Diagnostic_Tool but when i press grab all it gives me a error saying a "unhandled exception has occurred in your application".


My System SpecsSystem Spec
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01 Oct 2012   #2
Origineel

W7 HPx64
 
 

Well i just had my third bsod when watching a video and still no dump file. I did manage to make a photo of the bsod so i can write down the code it is giving me.

0x000000F4 (0x00000000003, 0xFFFFFA800A0B130,0XFFFFFA800AB1E10,0XFFFFF8000398F510)

i also noticed that there isnt a lot of space left on my system drive (only 5gb) can that be the cause of the problem ?
My System SpecsSystem Spec
01 Oct 2012   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Disable your antivirus fro a few minutes, and execute the SF Diag tool. Some antiviruses like Avast flags it.

Dont forget to run the tool as Admin.
My System SpecsSystem Spec
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01 Oct 2012   #4
Origineel

W7 HPx64
 
 

I am not running any anti-virus programs

Also when i run the programs in the tool independently they all seem to work expect for the minidump one where i get the error previously mentioned.
My System SpecsSystem Spec
01 Oct 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, then collect the other files, and get the minidumps from C:\Windows\Minidump and then upload those.
My System SpecsSystem Spec
01 Oct 2012   #6
Origineel

W7 HPx64
 
 

Ok here is everything i could get. For some reason one of the minidump files wouldn't let me copy it, it kept telling me i didn't have admin, but the other dump file didnt give any problem.
My System SpecsSystem Spec
01 Oct 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
01 Oct 2012   #8
Origineel

W7 HPx64
 
 

Just making sure, the minidump that was included in that file i uploaded shows a creation date from about a year ago. You sure that has anything to do with the bsod i am having today? As far as i can tell there arent being any minidump files created for the bsod i am having today.
My System SpecsSystem Spec
01 Oct 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Without analyzing a minidump, nothing can be done for a stop 0xF4.
My System SpecsSystem Spec
01 Oct 2012   #10
Origineel

W7 HPx64
 
 

Ok, with the driver verifier a mini dump has been created.

I also read something about a faulty driver in the BSOD. So i am hoping its just a driver that is being a pain in the ass and not a hardware issues. But i hope you guys can tell me after checking the dump file
My System SpecsSystem Spec
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