BSOD on Sleep, error 0x0000009f and others

hasan24 · 09 Apr 2013

Yes this is the one I downloaded and installed

Arc · 09 Apr 2013

The timestrap is not matching.
Anyway .... better we should take another try. Let us know if it crashes again.

hasan24 · 10 Apr 2013

I really appreciate your help. I re installed the driver but I got another freeze today and I had to force shut down the computer, attached is the file i grabbed after the restart

Arc · 10 Apr 2013

Sorry to say it, Hasan, but there is no more BSOD.
Attachment 263577

Let us know ... it it is anyhow associated with sleep? Is it occurred when you are trying to wake the computer up? Or it is a random hang?

Depending on your answer, we will try to find the cause out.

hasan24 · 10 Apr 2013

Sometimes when I try to put it to sleep, the screen turns off but everything else keeps working, sometimes when I leave it for like half an hour I find it the same, in both cases the only thing I can do is to force it to shut down by pressing the power button for a few seconds, I attached a new zip file

Arc · 10 Apr 2013

Disable USB Selective Suspend as a test.
USB Selective Suspend - Turn On or Off

Also if possible, try to update the BIOS.

Code:

System Manufacturer    TOSHIBA
System Model    Qosmio F60
BIOS Version/Date    TOSHIBA Version 2.70, 12/7/2010

Free up the startup.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus and the touchpad driver SynTPEnh.
Apply > OK
Accept then restart.

Do you still Have McAfee installed?

Code:

Start Menu\Programs\McAfee Security Scan Plus

Uninstall McAfee Using McAfee Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

hasan24 · 16 Apr 2013

Hello again,

Did all the above but I still get the freeze, last time it was really hard to get the computer to start after the freeze, it kept trying to fix itself with Windows Startup repair but I kept getting messages saying that it couldn't, the compter finally started but I think one more freeze and I'm screwed! I took pictures of the messages I thought would help you understand the problem, I hope you will be able to help me

Hasan

Arc · 16 Apr 2013

If it goes the same again, first back up your stuff externally.
Copy & Paste - in Windows Recovery Console

Then start afresh.
Clean Reinstall - Factory OEM Windows 7

Though I wish it will not occur again.