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Windows 7: BSOD Driver Power State Failure error

03 Oct 2012   #1
saiyan

Windows 7 Home Premium x64
 
 
BSOD Driver Power State Failure error

Hi everyone,
I have had this problem for some time now.It usually occurs when I browse the internet,and I know it because I feel the CPU increasing speeds My laptop(HP Pavilion dv6 is not even 1 years old and I bought it brand new,so I didn't overlock it or anything so I do not know why that happens.When I am aware of the fact that my pc has started heating up I try exiting most of the application and do a clean restart but the Pc stucks at shutting down... and then gives me that blue screen.
Under Techical information it says:
***STOP: 0x0000009F(0x0000000000000004,0x0000000000000258,0x0000000000000000,0xFFFFF80000B9C3D0)
I don't know what the problem is and I do not know if I can fix it.
I need all the help I can get.
Thanks in advance
P.S I have uploaded the zip file from the SF diagnostic tool so I hope it helps


My System SpecsSystem Spec
.
03 Oct 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard.
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
03 Oct 2012   #3
saiyan

Windows 7 Home Premium x64
 
 

I did that and my laptop showed that blue screen in like 5 minutes When I opened it the CPU seemed as if it was on fire,making a lot more noise than usual,is that normal? How do I show you the results of this verifier exe?
By the way the blue screen appeared with a somewhat different error this time...it had C4 on it's end of zero's
My System SpecsSystem Spec
.

03 Oct 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Yes, those are normal, as the verifier put a stress on the drivers.

Now, disable the verifier, follow the Blue Screen of Death (BSOD) Posting Instructions again, Grab all, zip and upload.
My System SpecsSystem Spec
03 Oct 2012   #5
saiyan

Windows 7 Home Premium x64
 
 

Ok here it is. I hope you can tell me now what the problem is
My System SpecsSystem Spec
03 Oct 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Well, it is Avast.
Code:
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C4, {0, 0, 1, 0}

Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
Probably caused by : aswSP.SYS ( aswSP+2a646 )

Followup: MachineOwner
---------
Avast again:
Code:
fffff880`0db8b198  fffff880`02239980Unable to load image \??\C:\Windows\system32\drivers\aswMonFlt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
 aswMonFlt+0x8980
Uninstall Avast, install Microsoft Security Essentials - Free Antivirus for Windows and report us back
My System SpecsSystem Spec
03 Oct 2012   #7
saiyan

Windows 7 Home Premium x64
 
 

well this time this C4 error was due to avast I guess but the previous error wasn't the same so the problem is not solved yet I will try AVG because I don't think I am covered with some Windows free antivirus..
My System SpecsSystem Spec
03 Oct 2012   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by saiyan View Post
well this time this C4 error was due to avast I guess but the previous error wasn't the same so the problem is not solved yet
And will never be, as I am seeing.
Quote   Quote: Originally Posted by saiyan View Post
I will try AVG
You may, the computer is your. But please dont ask for solution again, for a problem caused by AVG. AVJ is just a CRAP, whereas MSE is the best possible protection you may imagine. Computer is your, decision is your.

Quote   Quote: Originally Posted by saiyan View Post
because I don't think I am covered with some Windows free antivirus..
Attachment 234899
Every rule have some exception. What more can I say here
My System SpecsSystem Spec
21 Dec 2012   #9
saiyan

Windows 7 Home Premium x64
 
 

ok I changed my mind you win I have installed the windows live essentials antivirus. I will perform the necessary actions once again so that you may solve my problem.
here is the zip file that was generated, notice anything suspicious?
My System SpecsSystem Spec
22 Dec 2012   #10
saiyan

Windows 7 Home Premium x64
 
 

bump
My System SpecsSystem Spec
Reply

 BSOD Driver Power State Failure error




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