Windows 7: Random BSOD while using internet programs. 0x0000001E

Clintonsbn · 03 Oct 2012

So I find that anytime I'm surfing the internet or doing random downloads and usually multiple things at once, even though my computer is well capable of handling such things. I find the BSOD comes up after I activate a program of some kind or, clicking a link within a program that takes me to my browser. For example, While using Steam if I click a link under the help menu that opens a browser...BSOD. Sometimes after getting a BSOD upon windows starting up again i get another BSOD before i even get to the desktop.

**koolkat77** · 03 Oct 2012

Welcome

There are no dump files in the zip attached. Please make sure you're following the instructions correctly.

Follow this tutorial if there are no dumps collected:
→ Dump Files - Configure Windows to Create on BSOD

What I can suggest from taking a look at your other files:

Code:

Start Menu\Programs\Norton 360 Premier Edition	Public:Start Menu\Programs\Norton 360 Premier Edition	Public
Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public

Please uninstall Norton, it's a known cause to BSODs..So is Daemon tools.

I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.

→ Microsoft Security Essentials - Free Antivirus for Windows
→ Malwarebytes - The Free version
→ Good and Free system security combination.

Run a full scan with both (separately) once downloaded, installed and updated.

In addition, Run this tool and delete anything it finds:
→ Anti-rootkit utility TDSSKiller

Also free up your start-up, keep nothing except your antivirus.
→ Startup Programs - Change

Keep us posted of the results

Clintonsbn · 04 Oct 2012

So far so good, Haven't had a blue screen since getting rid of norton and daemon, did the runs on the rootkit, didn't clean out too much.
Also For the next computer I build I don't think I'll be installing all of that turbo boost and performance stuff for the hardware CD's again, holy crap i never knew how much was starting up on my pc. Never thought about it since it always been pretty fast startup.

Thanks for the help.

**koolkat77** · 05 Oct 2012

You're welcome,
Let us know if there are more BSoDs

**koolkat77** · 02 Jan 2013

Sorry for the late follow up.

Tip

If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner

Let us know if there are any other issues.

Windows 7: Random BSOD while using internet programs. 0x0000001E

Random BSOD while using internet programs. 0x0000001E problems?