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Windows 7: Random BSOD while using internet programs. 0x0000001E

03 Oct 2012   #1
Clintonsbn

Windows 7 Home Premium 64-bit (6.1, Build 7601)
 
 
Random BSOD while using internet programs. 0x0000001E

So I find that anytime I'm surfing the internet or doing random downloads and usually multiple things at once, even though my computer is well capable of handling such things. I find the BSOD comes up after I activate a program of some kind or, clicking a link within a program that takes me to my browser. For example, While using Steam if I click a link under the help menu that opens a browser...BSOD. Sometimes after getting a BSOD upon windows starting up again i get another BSOD before i even get to the desktop.


My System SpecsSystem Spec
.
03 Oct 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

There are no dump files in the zip attached. Please make sure you're following the instructions correctly.

Follow this tutorial if there are no dumps collected:
Dump Files - Configure Windows to Create on BSOD

What I can suggest from taking a look at your other files:

Code:
  1. Start Menu\Programs\Norton 360 Premier Edition Public:Start Menu\Programs\Norton 360 Premier Edition Public
  2. Start Menu\Programs\DAEMON Tools Lite Public:Start Menu\Programs\DAEMON Tools Lite Public
Please uninstall Norton, it's a known cause to BSODs..So is Daemon tools.

I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.

Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes - The Free version
Good and Free system security combination.

Run a full scan with both (separately) once downloaded, installed and updated.

In addition, Run this tool and delete anything it finds:
Anti-rootkit utility TDSSKiller

Also free up your start-up, keep nothing except your antivirus.
Startup Programs - Change

Keep us posted of the results
My System SpecsSystem Spec
04 Oct 2012   #3
Clintonsbn

Windows 7 Home Premium 64-bit (6.1, Build 7601)
 
 

So far so good, Haven't had a blue screen since getting rid of norton and daemon, did the runs on the rootkit, didn't clean out too much.
Also For the next computer I build I don't think I'll be installing all of that turbo boost and performance stuff for the hardware CD's again, holy crap i never knew how much was starting up on my pc. Never thought about it since it always been pretty fast startup.


Thanks for the help.
My System SpecsSystem Spec
.

05 Oct 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You're welcome,
Let us know if there are more BSoDs
My System SpecsSystem Spec
02 Jan 2013   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Sorry for the late follow up.

Tip   Tip
  • If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner


Let us know if there are any other issues.
My System SpecsSystem Spec
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