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Windows 7: BSOD OS Version: 6.1.7601.2.1.0.256.48 Using skype and Camera

03 Oct 2012   #1
kayakee

windows 7 ultimate 64
 
 
BSOD OS Version: 6.1.7601.2.1.0.256.48 Using skype and Camera

Hi Guru

Attached is the dump file (.rar file)

As soon I'm using the camera (logitech HD 9000) with Skype, I get the BSOD after 1- 2 minutes

Skype is up to date, video card (Ati RAdeon 5800) driver up to date and logitech driver. Of course Windows 7 64 bits updated.

You help is very appreciated.

Added information

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000046
BCP2: FFFFF80003300EC8
BCP3: FFFFF88003384EB0
BCP4: FFFFF88003384F50
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\100312-23322-01.dmp
C:\Users\Regis\AppData\Local\Temp\WER-96237-0.sysdata.xml



My System SpecsSystem Spec
.
04 Oct 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

Your Logitech webcam driver is the cause, please update it or re-install the drivers but
first uninstall them with |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download


Support + Downloads

Code:
7: kd> lmvm lvuvc64
start             end                 module name
fffff880`07481000 fffff880`07922d00   lvuvc64  T (no symbols)           
    Loaded symbol image file: lvuvc64.sys
    Image path: \SystemRoot\system32\DRIVERS\lvuvc64.sys
    Image name: lvuvc64.sys
    Timestamp:        Wed Jan 18 12:41:08 2012 (4F166984)
    CheckSum:         004B0494
    ImageSize:        004A1D00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Let us know if the BSODs persist
My System SpecsSystem Spec
19 Oct 2012   #3
kayakee

windows 7 ultimate 64
 
 

Thank you very much koolkat77. I did you recommendation and now evertything work perfectly.

Thank you again
My System SpecsSystem Spec
.

19 Oct 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks for letting us know
Good luck
My System SpecsSystem Spec
Reply

 BSOD OS Version: 6.1.7601.2.1.0.256.48 Using skype and Camera




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