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Windows 7: BSOD when returning from sleep and sometimes randomly. 0x000000E1

03 Oct 2012   #1
GingerBreadDude

windows 7 64 home premium
 
 
BSOD when returning from sleep and sometimes randomly. 0x000000E1

Says Worker thread returned at bad irql

There were 4 or 5 codes but these are the ones I wrote down
0x000000E1
0xFFFFF80003BCB610

Happens most of the time when I return from sleep, but not always and sometimes it happens randomly.

Anyone know how to fix it?

Thanks


My System SpecsSystem Spec
.
03 Oct 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

Problematic software:
Code:
Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public
Please uninstall McAfee, it's a known cause to BSODs

I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.

Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes - The Free version
Good and Free system security combination.

Run a full scan with both (separately) once downloaded, installed and updated.

In addition, Run this tool and delete anything it finds:
Anti-rootkit utility TDSSKiller

Code:
			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa800a24d050 00000000 00000000-00000000    
	      Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
 \Driver\NETwNs64
			Args: 00015500 00000000 00000005 00000003
 [ 16, 2]   0 e1 fffffa8009fd6570 00000000 fffff8000350d1b0-fffffa800f42e010 Success Error Cancel pending
	       \Driver\vwifibus	nt!PopSystemIrpCompletion
You need to update your Intel(R) Wireless WiFi Link 5000 Series Adapter Driver

Source NETwNs64.sys
Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7
http://downloadcenter.intel.com/Default.aspx

Driver Reference Table

Code:
0: kd> lmvm NETwNs64
start             end                 module name
fffff880`07691000 fffff880`07f17000   NETwNs64 T (no symbols)           
    Loaded symbol image file: NETwNs64.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
    Image name: NETwNs64.sys
    Timestamp:        Thu Aug 04 06:28:26 2011 (4E39E7AA)
    CheckSum:         0083C028
    ImageSize:        00886000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Run the system file checker for repairing corrupted windows files
SFC /SCANNOW Command - System File Checker

Run disk check
Disk Check

You also need to free your start-up, keep nothing except your antivirus
Startup Programs - Change

Let us know the results
My System SpecsSystem Spec
04 Oct 2012   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
.

05 Oct 2012   #4
GingerBreadDude

windows 7 64 home premium
 
 

Uninstalled McAfee cause it was a quick process and haven't been able to get to the rest (been busy) but so far no BSOD, I'll finish the rest of the procedures later today and get back to you.

Thanks
My System SpecsSystem Spec
05 Oct 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Sure
Take your time
My System SpecsSystem Spec
09 Oct 2012   #6
GingerBreadDude

windows 7 64 home premium
 
 

After uninstalling McAfee alone I have experienced no more BSOD. Tdsskiller found nothing. Updated my drivers and all. Thanks for the help! I really owe you one
My System SpecsSystem Spec
09 Oct 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

That's good to hear.
Feel free to mark this thread as solved when you're ready.

Good luck
My System SpecsSystem Spec
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 BSOD when returning from sleep and sometimes randomly. 0x000000E1




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