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Windows 7: BSOD while gaming, KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe

03 Oct 2012   #1
mastersworddude

Windows 7 Ultimate x64
 
 
BSOD while gaming, KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe

Hey, it's been happening for a while now, whenever I play a recent game, like NBA 2K12 or Dirt 3, I'll get random BSOD's it's very annoying, the sound will start skipping and it will BSOD.

KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ntoskrnl.exe+70010

I attached the minidump.


My System SpecsSystem Spec
.
03 Oct 2012   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello there!

Seems like the crash is caused by your gaming controller CM2793.sys possibly Snakebyte FFXIV game controller. Please remove the driver and reinstall it.

Code:
CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  nba2k12.exe

CURRENT_IRQL:  2

TAG_NOT_DEFINED_c000000f:  FFFFF88002F22FB0

EXCEPTION_RECORD:  fffff88002f22958 -- (.exr 0xfffff88002f22958)
ExceptionAddress: fffff8800804b783 (CM2793+0x0000000000000783)
   ExceptionCode: c0000094 (Integer divide-by-zero)
  ExceptionFlags: 00000000
NumberParameters: 0

TRAP_FRAME:  fffff88002f22a00 -- (.trap 0xfffff88002f22a00)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000002008 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800804b783 rsp=fffff88002f22b98 rbp=fffffa80059d98f0
 r8=00000000000000ad  r9=fffffa8005a3bb7a r10=0000000000000000
r11=0000000000000005 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
CM2793+0x783:
fffff880`0804b783 ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c80d6e to fffff80002c89010

STACK_TEXT:  
fffff880`02f21a48 fffff800`02c80d6e : fffffa80`04b5d1a0 fffff880`0147aa39 fffff880`02f221c0 fffff800`02cb59a8 : nt!KeBugCheck
fffff880`02f21a50 fffff800`02cae75d : fffff800`02e96b1c fffff800`02dcfac4 fffff800`02c19000 fffff880`02f22958 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`02f21a80 fffff800`02cb5dd0 : fffff800`02dd7990 fffff880`02f21af8 fffff880`02f22958 fffff800`02c19000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`02f21ab0 fffff800`02cc2dff : fffff880`02f22958 fffff880`02f221c0 fffff880`00000000 00000000`000000ff : nt!RtlDispatchException+0x410
fffff880`02f22190 fffff800`02c88682 : fffff880`02f22958 00000000`00000000 fffff880`02f22a00 fffffa80`05a3bb20 : nt!KiDispatchException+0x16f
fffff880`02f22820 fffff800`02c85e74 : 00000000`00000000 fffffa80`0451d010 fffffa80`05b48f30 fffff880`072097da : nt!KiExceptionDispatch+0xc2
fffff880`02f22a00 fffff880`0804b783 : fffffa80`05a3bb60 fffffa80`0517d030 fffff880`0804b7e8 fffffa80`04ff5000 : nt!KiDivideErrorFault+0xf4
fffff880`02f22b98 fffffa80`05a3bb60 : fffffa80`0517d030 fffff880`0804b7e8 fffffa80`04ff5000 00000000`00000000 : CM2793+0x783
fffff880`02f22ba0 fffffa80`0517d030 : fffff880`0804b7e8 fffffa80`04ff5000 00000000`00000000 00000000`00000000 : 0xfffffa80`05a3bb60
fffff880`02f22ba8 fffff880`0804b7e8 : fffffa80`04ff5000 00000000`00000000 00000000`00000000 fffff800`031f86e5 : 0xfffffa80`0517d030
fffff880`02f22bb0 fffffa80`04ff5000 : 00000000`00000000 00000000`00000000 fffff800`031f86e5 00000000`00000000 : CM2793+0x7e8
fffff880`02f22bb8 00000000`00000000 : 00000000`00000000 fffff800`031f86e5 00000000`00000000 00000000`00000000 : 0xfffffa80`04ff5000


STACK_COMMAND:  kb

FOLLOWUP_IP: 
CM2793+783
fffff880`0804b783 ??              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  CM2793+783

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: CM2793

IMAGE_NAME:  CM2793.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c94757f

FAILURE_BUCKET_ID:  X64_0x1E_CM2793+783

BUCKET_ID:  X64_0x1E_CM2793+783

Followup: MachineOwner
---------
My System SpecsSystem Spec
03 Oct 2012   #3
mastersworddude

Windows 7 Ultimate x64
 
 

Thanks for responding. I suspected it was the controller but I didn't think it could cause BSOD's.
I used driver manager to uninstall it, and I reinstalled.
It seems to have caused it again, so is the controllers driver itself just faulty?
My System SpecsSystem Spec
.

04 Oct 2012   #4
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hi there!

You can try diffferent drivers if not it could be very well the controller itself.
My System SpecsSystem Spec
Reply

 BSOD while gaming, KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe




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