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Windows 7: Occasional BSOD

04 Oct 2012   #1

W7
 
 
Occasional BSOD

I have been getting sporadic BSOD on a workstation. The computer will go days without one then get 3 or 4 in a day then go days again before getting another. Attached are the requested files.

Thanks in advance for the help!


My System SpecsSystem Spec
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04 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Have you checked windows update for optional updates for the machine.
They're just general kernel mode traps, it could be a bad driver, or it could be bad ram.
The ram can be tested overnight (will need to be done when the machine is not in use)
using this method.
RAM - Test with Memtest86+
My System SpecsSystem Spec
04 Oct 2012   #3

W7
 
 

I have checked for both the important and optional updates and neither has anything for me. I have also been combing through my drivers but at this point cannot find any new drivers to install.

I will give the memory test a shot tonight.

Thanks!
My System SpecsSystem Spec
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04 Oct 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

yeah the driver lists in your memory dumps didn't really look that off.

If you get any additional crashes please zip and upload the minidumps (located c:\windows\minidump
The more of them I have the better I can get a picture of what's really going on.
The first two dumps didn't even really seem related to be honest.
My System SpecsSystem Spec
04 Oct 2012   #5

W7
 
 

I pulled the machine and brought it back to my office for the RAM test. Gave it 8 passes with nothing found. Will start it up again at the end of the day and let it run over night.

Also grabbed the dump file from the BSOD that just happened.
My System SpecsSystem Spec
04 Oct 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

8 passes is enough to clear it the ram.
I have no idea how you did what normally takes hours in a matter of minutes though.
On my phone now so can't debug, will check it when I get in.
My System SpecsSystem Spec
04 Oct 2012   #7

W7
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
8 passes is enough to clear it the ram.
I have no idea how you did what normally takes hours in a matter of minutes though.
On my phone now so can't debug, will check it when I get in.
Hours? Maybe I had the wrong test? I used my Hirens Boot CD to run it. It said it had done 8 passes with no errors and to hit esc to continue. Maybe I stopped it too soon?

I went ahead and restarted it in case I misread it. Will leave it running overnight to be sure I get it right.
My System SpecsSystem Spec
04 Oct 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

yeah unless you have a drastically small amount of memory the test should take significantly more time.
My System SpecsSystem Spec
04 Oct 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

You have driver verifier on, turn it back off.
Driver Verifier - Enable and Disable
It basically causes crashes and was the sole cause of your last one.

Might not hurt to happen by intel and see if they detect any updates for you as well.
Intel® Driver Update Utility
My System SpecsSystem Spec
05 Oct 2012   #10

W7
 
 

I will turn off driver verifier this morning.

In regards to the driver I have been to Intel and Dell (since it is a Dell machine) and checked for updates and came up empty.

Also checked the memory test this morning and at 29 passes it had no errors.

I am scratching my head at this point as to what is going on.
My System SpecsSystem Spec
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 Occasional BSOD




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