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Windows 7: Computer start up fail

06 Oct 2012   #21

Home Premium 64bit
 
 

The laptop seldom leaves the building, and it stays pretty cool in here. I don't think it's the PSU, since it boots Ubuntu (from the DVD; I'm using it right now, actually) but I guess I can't be sure.

I'll take it to a repair shop in the morning. I'm not good with hardware, and we can't do anything with software, so thats all thats left to do, I guess. I'll post the results.

Thank you for your time.

My System SpecsSystem Spec
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06 Oct 2012   #22

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8 Pro all 64bit
 
 

Quote   Quote: Originally Posted by TurboKitten225 View Post
The laptop seldom leaves the building, and it stays pretty cool in here. I don't think it's the PSU, since it boots Ubuntu (from the DVD; I'm using it right now, actually) but I guess I can't be sure.

I'll take it to a repair shop in the morning. I'm not good with hardware, and we can't do anything with software, so thats all thats left to do, I guess. I'll post the results.

Thank you for your time.
Sorry TK if I had it in my hot little hands I could fix it. It is either the thermal paste on the CPU that has dried out and cracked (not likely but possible) but more likely the cooling fins are clogged.
The air is drawn up into the machine from below - see the round hole with the fan blades inside? It then pumps that air out through the side of the machine through copper fins that are in contact with the cooling pipes that run from the copper pad that sits on top of the CPU and graphics chips (processors) that collects the heat generated by the CPU and graphics chips working. .
The heat is then dissipated to the outside - a bit like a car radiator does it.
Now after some time the dust and fluff like cat hair for example can build up and block of those cooling fins and hence the loss of cooling > CPU gets hotter > internal thermal cutout prevents real damage to the CPU and graphic chips by shutting the machine down.
My System SpecsSystem Spec
06 Oct 2012   #23

Home Premium 64bit
 
 

Repair shop was closed today.
I was able to get a repair disc from a friend.

Startup Repair was unhelpful.
-------------------------------------------------------------
System Restore gives this error:

rstrui.exe - Application Error
The instruction at 0xfb88584d referenced memory at
0x00000008. The memory could not be read.

Click on OK to terminate the program
[ OK ]
--------------------------------------------------------
Windows Memory Diagnostic was unhelpful.
--------------------------------------------------------
I tried Command Prompt

x:\windows\system32\chkdsk
The type of the file system is NTFS.
The volume is in use be another process. Chkdsk
might report errors when no corruption is present.
Volume lable is boot.
WARNING! F parameter is not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files <stage 1 of 3>...
29 file records processed.
File verification compleated.
0 large file records processed.
0 bad file records processed.
0 EA records processed.
0 reparse records processed.
CHKDSK is verifying indexes <stage 2 of 3>...
43 index entries processed.
Index verification compleated.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors <stage 3 of 3>...
29 file SDs/SIDs processed.
Security descriptor verification compleat.
7 data files processed.
Windows has checked the file system and found no problems.
3086 KB in total disk space.
4 KB in 9 indexes.
0 KB in bad sectors
2485 KB in use by the system.
2048 KB occupied by th log file.
597 KB available on disk.
512 bytes in each allocation unit.
6173 total allocation units on disk.
1195 allocation units available on disk.
Failed to transfer logged messages to the event log with status 50.


It seems to be checking the repair disc, and not the hard disc...
-----------------------------------------------------------------
My System SpecsSystem Spec
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06 Oct 2012   #24

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate X64 SP1
 
 

Hello TurboKitten225. this sounds very much like you did get a drive-by malware of some sort due to the fact that anything that would let you erase it won't work. Some are quite tenacious in trying to survive removal.

I'd suggest you find another PC and download the 32bit version for your OS What is Windows Defender Offline? and make a bootable CD or USB stick. This is a scanner that will run before Windows 7 starts and we've had good luck at disinfections with it.
The only other option I see is a clean install by downloading a Windows 7 installer.
My System SpecsSystem Spec
06 Oct 2012   #25

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8 Pro all 64bit
 
 

Hiyya TK I did ask my mate Gary as you can see and have a go at that because it seems it could be caused by the malware Gary has mentioned and maybe a hardware problem .

But Gary's probably got a better idea than me. Sorry I didn't get back last night my credit ran out on the portable wireless device.

So just hang off the repair shop until we have exhausted all eventualities cos the techies are so expensive.

Oh for that gadget!! and being able to hook it up to that Vista but is there any chance you can borrow a machine and do that. If you lived next door I have a stack of them here to use .
My System SpecsSystem Spec
07 Oct 2012   #26

Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
I'd suggest you find another PC and download the 32bit version for your OS What is Windows Defender Offline? and make a bootable CD or USB stick. This is a scanner that will run before Windows 7 starts and we've had good luck at disinfections with it.
I have 64 bit windows. I don't know why I put 32bit... My bad.
My System SpecsSystem Spec
07 Oct 2012   #27

Home Premium 64bit
 
 

Okay, WDO gets up to 972 items scanned, then the "Time elapsed" timer stops... and it just sits there.
My System SpecsSystem Spec
07 Oct 2012   #28

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8 Pro all 64bit
 
 

Hum something is having a go at you TK.

I suppose like Gary has aid a reinstall would be the go. Now have you got any installation disk or can you get hold of another machine download the ISO - put in a new drive and install onto it and use the activation code from the sticker on the machine?

You will of course need a machine to make an ISO with and well new drives are not that expensive now. If you are worried about changing the drive if there is someway you can post a shot of the underside of the machine I can tell you how to do that.

It is usually just a matter of removing the power supplies (cable and battery) undoing a couple of screws opening the small door / lid and gently sliding out the drive. Now you will need to put the new drive into that small carrier by undoing the screws at the sides then put the new one in screw it up and slide the new drive back in and refix the lid down.

Then set the BIOS to boot from whatever you put the ISO on and install.

Sounds really hard but truly it is easy.

The ISO I don't know if I am allowed to post here so PM me.

Once in you can at leisure then get your data you need back onto the drive if you have some way of retrieving it.

Hum I have just had a look at the thing being done and well it is a whole lot different to other stuff I have fixed seems the whole bottom had to come off - so unless you can follow this Yuoube vis well looks like the techs are going to make a killing.

http://www.youtube.com/watch?v=rg_GvaMunas
My System SpecsSystem Spec
07 Oct 2012   #29

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate X64 SP1
 
 

Please try WDO once more TK, the first time I ran it, it took over two hours to complete. In that instance it took care of my PC. It ain't the fastest thing in the tool box, but is generally thorough.
My System SpecsSystem Spec
07 Oct 2012   #30

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8 Pro all 64bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Please try WDO once more TK, the first time I ran it, it took over two hours to complete. In that instance it took care of my PC. It ain't the fastest thing in the tool box, but is generally thorough.
Yes agree Gary that option of mine looks a bit too complicated the Toshiba's for what they are worth are at least easy to work on.
My System SpecsSystem Spec
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 Computer start up fail





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