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Windows 7: BSOD - Random Crashes, error 0x0000003b

06 Oct 2012   #11
Wiznet

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
What sort of crash?
Describe in details


Alright, I will try my best.

The crash does not seem to have any certain pattern of when it will hit but it seems the time frame would be between 15-2 hours. No certain activity seems to trigger the crash as it has happened while running different applications. When the actual crash occurs, the screen will freeze, the sound will run for 1-5 seconds after, then make a buzzing sound and proceed to the blue screen where it creates the dump file. It will then reboot and a message will appear saying windows has experienced an unexpected error.

EDIT: I also notice that a lot of my applications seem to crash often, google chrome, games, microsoft word, ect.


My System SpecsSystem Spec
.
06 Oct 2012   #12
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Okay can you tell me where you got your copy of windows 7 from?
My System SpecsSystem Spec
06 Oct 2012   #13
Wiznet

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Okay can you tell me where you got your copy of windows 7 from?
Newegg, I have the same version installed on the pc i built and it runs without flaw.
My System SpecsSystem Spec
.

06 Oct 2012   #14
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Okay.

When was the last time you reinstalled windows 7?
My System SpecsSystem Spec
06 Oct 2012   #15
Wiznet

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Okay.

When was the last time you reinstalled windows 7?
3 days ago.
My System SpecsSystem Spec
06 Oct 2012   #16
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Okay, you say its a new laptop so it's under its warranty right?

Run Disk Check for hard disk for file system errors and bad sectors on it
Disk Check

Hard drive test both short and long with
SeaTools for Windows

You may also take a hard drive test from the hard drive manufacturers website
My System SpecsSystem Spec
06 Oct 2012   #17
Wiznet

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Okay, you say its a new laptop so it's under its warranty right?

Run Disk Check for hard disk for file system errors and bad sectors on it
Disk Check

Hard drive test both short and long with
SeaTools for Windows

You may also take a hard drive test from the hard drive manufacturers website
Alright I will run these test over night, will let you know how it goes in 8 hours or so.
My System SpecsSystem Spec
06 Oct 2012   #18
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Take your time & let me know the warranty status.
My System SpecsSystem Spec
06 Oct 2012   #19
Wiznet

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Take your time & let me know the warranty status.
I believe it has 1 year warranty so it is still under just that I am being a stiffler and have warranty as a last resort since it is usually much more of a headache.
My System SpecsSystem Spec
06 Oct 2012   #20
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hmm okay.
Let us know the hard drive test results
My System SpecsSystem Spec
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