BSOD - Random Crashes, error 0x0000003b

koolkat77 said:

What sort of crash?
Describe in details

Alright, I will try my best.

The crash does not seem to have any certain pattern of when it will hit but it seems the time frame would be between 15-2 hours. No certain activity seems to trigger the crash as it has happened while running different applications. When the actual crash occurs, the screen will freeze, the sound will run for 1-5 seconds after, then make a buzzing sound and proceed to the blue screen where it creates the dump file. It will then reboot and a message will appear saying windows has experienced an unexpected error.

EDIT: I also notice that a lot of my applications seem to crash often, google chrome, games, microsoft word, ect.

Okay can you tell me where you got your copy of windows 7 from?

Okay.

When was the last time you reinstalled windows 7?

Okay, you say its a new laptop so it's under its warranty right?

Run Disk Check for hard disk for file system errors and bad sectors on it
→ Disk Check

Hard drive test both short and long with
→ SeaTools for Windows

You may also take a hard drive test from the hard drive manufacturers website

Take your time & let me know the warranty status.

Hmm okay.
Let us know the hard drive test results