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Windows 7: BSOD's 0x116 and 0x9F when doing anything now.

05 Oct 2012   #1
Lenka

Windows 7 premium 64-bit
 
 
BSOD's 0x116 and 0x9F when doing anything now.

Okay well, where to start, i got my laptop about 6 months+ ago, and when i started to use photoshop was when all my BSOD problems occurred, they are 95% of the time an error code of either 0x116 or 0x9F, for month. i tried updating my NVIDIA driver but to no avail during that time, the problem disappeared for a while and i was able to continue my work.
Then shortly afterward i was having constant Registry Error BSOD's, and i could even get past 5 seconds of being on the desk top each time i booted so i wiped my computer and everything. Even after wiping when i played Skyrim it BSOD'd on me. Once while Assassins Creed II was on and again about 7 or so times while photoshop was running about a fortnight ago.
This morning i have had about 6 or so crashes 1 while watching a movie on windows media player, 2 or 3 while on mozilla and 2 while photoshopping. I also managed to finally find an update for my graphics card i installed it and it BSOD'd on me shortly afterward.
Please help, this has been an on going battle for me for months now , ive attached the file with everything grabbed by the diagnostic tool from your forum, also if this is any of help;

On Sun 9/09/2012 1:29:56 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\090912-31278-01.dmp
uptime: 00:02:20
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0xC41AE4)
Bugcheck code: 0x116 (0xFFFFFA800B2A64E0, 0xFFFFF88010102AE4, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 306.23
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 306.23
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 306.23 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR




On Sun 19/08/2012 1:29:34 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\081912-27690-01.dmp
uptime: 00:35:44
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA80071E4A10, 0xFFFFF80000BA2748, 0xFFFFFA800459E790)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.



My System SpecsSystem Spec
.
05 Oct 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

Code:
0: kd> !irp fffffa8008fe2010
Irp is active with 4 stacks 3 is current (= 0xfffffa8008fe2170)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa8005209480 00000000 fffff80003084ce0-fffffa80089e3520 Success Error Cancel pending
	      Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 \Driver\nvlddmkm	nt!IopUnloadSafeCompletion
			Args: 00000000 00000001 00000004 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8008fc0c90    

			Args: 00000000 00000000 00000000 00000000
0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f4a2000 fffff880`1018a000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Thu Aug 30 21:50:16 2012 (503F8BB8)
    CheckSum:         00CCA304
    ImageSize:        00CE8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Follow the method below and reinstall your graphic card drivers:
  1. Download and install Driver Sweeper:
    |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download
  2. Select option 2 for NVIDIA.
    Drivers - Download NVIDIA Drivers
  3. Boot into Safe Mode from Advanced Boot Options:
    Advanced Boot Options
  4. Type in Driver Fusion in Search
  5. Remove all components of your NVIDIA drivers
  6. Boot normally now, and install the latest drivers from the
    auto-detect program you downloaded.
    (Requires Java)

Go through this thread for more information:
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
06 Oct 2012   #3
Lenka

Windows 7 premium 64-bit
 
 

It didnt work... BSOD'd on me again
My System SpecsSystem Spec
.

06 Oct 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Did you do the furmark test?
Your graphic card might be a defective one.
Is your lappy under warranty?
My System SpecsSystem Spec
06 Oct 2012   #5
Lenka

Windows 7 premium 64-bit
 
 

Yes i did the furmark... i didnt really understand what i was doing... well i kind of did with the furry doughnut toggled on my maximum fps was 7, but when i toggled it off the fps meter was going through the roof (as in numbers increasing quickly) and my fps i dont remember but it was no where near a single digit. Also the background behind the furry doughnut was laggy but without it was running smoother. I can do the test again and you tell me what options to change whether to put AA on or go full screen and for how long and ill tell you the details again? Also yes the lappy is still under warranty
My System SpecsSystem Spec
06 Oct 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Yup.

Does your laptop have an onboard VGA? Do the BSoDs occur if it's connected there?
My System SpecsSystem Spec
06 Oct 2012   #7
Lenka

Windows 7 premium 64-bit
 
 

yes it has one, but nothings plugged into it
My System SpecsSystem Spec
06 Oct 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

okay
let us know the results from the furmark test again
My System SpecsSystem Spec
06 Oct 2012   #9
Lenka

Windows 7 premium 64-bit
 
 

Okay i did 4 tests each with a different variant;

Test 1: 1280 x 720 12:00 mins
Frames:3500
FPS: 5 (min:4 max:6 avg:5)
Current: 72 C
Max: 72 C
Min: 54 C
(at 18:00 mins the GPU temp dropped to 68C and was at about 5620 frames)

Test 2: 1366 x 768 (8X MSAA) 15:00 mins
Frames:2145
FPS: 3 (min:3 max:4 avg:3)
Current: 59 C
Max: 61 C
Min: 53 C
mem usage: 7%
GPU: 99%

Test 3: 1366 x 768 15:00 mins with no fury doughnut
Frames:2998??? (numbers going to fast basically by the time i wrote it said 300000)
FPS: 332 (min:187 max:336 avg:332)
Current: 67 C
Max: 67 C
Min: 40 C
mem usage: 4%
GPU: 89/90%

Test 4: 1366 x 768 15:00 mins
Frames:4100
FPS: 5 (min:5 max:6 avg:5)
Current: 65C
Max: 67 C
Min: 52 C
mem usage: 4%
GPU: 99%
My System SpecsSystem Spec
06 Oct 2012   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Okay.

Check for an update on your BIOS Version:
Code:
BIOS Version/Date	American Megatrends Inc. K53SD.202, 2/11/2011
How does your computer perform in safe mode
My System SpecsSystem Spec
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 BSOD's 0x116 and 0x9F when doing anything now.




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