Windows 7: Frequent BSOD when starting up and playing games

Shira Huang · 06 Oct 2012

Hello, I've just recently experienced BOSD (about a week) and I'm not sure what to do, so usually I just restart my computer. It first occured when I was playing the Sims3, then it also showed up when I started my laptop but not always. Sometimes it didn't happen at all. Please help me solve this. Thank you.

comp specs:
HP Pavilion dv4 Notebook PC
Windows 7 Home Premium
Processor : Core i5 2410M 2.30GHz
Memory : 4 GB (2 stick)
System : 64 Bit

koolkat77 · 06 Oct 2012

Your graphic card drivers need updating:

Code:

3: kd> lmvm atikmpag
start             end                 module name
fffff880`04778000 fffff880`047c4000   atikmpag   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Fri Dec 31 03:33:05 2010 (4D1CFA91)
    CheckSum:         0004AA7C
    ImageSize:        0004C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Use the following method for installing the latest version:

Download and install Driver Sweeper:
→ |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download
Download the auto-detect tool for AMD.
→ AMD Driver Autodetect
Boot into Safe Mode from Advanced Boot Options:
→ Advanced Boot Options
Type in Driver Fusion in Search
Remove all drivers
Boot normally now, and install the latest drivers from the
auto-detect program you downloaded.

Then take a test with FurMark:

Video Card - Stress Test with Furmark
→ Video Card - Stress Test with Furmark

Monitor your temps with Speccy during these tests
→ Speccy - System Information - Free Download

Run the system file checker for integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible.
→ SFC /SCANNOW Command - System File Checker

Run Disk Check on your hard disk for file system errors and bad sectors on it
→ Disk Check

Additonal: Hard drive test both short and long with
→ SeaTools for Windows

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

→ RAM - Test with Memtest86+
→ Guide to using Memtest86+ - Geeks to Go Forums

Let us know the results

Shira Huang · 07 Oct 2012

Thanks, I'm going to try it but I'm quite busy right now so I'm going to give you the results in a few days time.

koolkat77 · 07 Oct 2012

OK.

koolkat77 · 15 Oct 2012

Did you complete the steps?
Did the BSoDs reoccur?

koolkat77 · 27 Oct 2012

Just another follow up, did the BSODs reoccur? Upload the dumps if so.

koolkat77 · 26 Nov 2012

If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner.

Windows 7: Frequent BSOD when starting up and playing games

Frequent BSOD when starting up and playing games problems?