BSOD - stop: 0x0000001E - Windows 7

Page 1 of 2 12 LastLast

  1. Posts : 9
    Windows 7 Home Premium 64 bit
       #1

    BSOD - stop: 0x0000001E - Windows 7


    Hi all Well last month i had to have a new motherboard fitted to my 2 yr old Window 7 Home Essentials 64 bit pc (which i thought weird given how "new" it is). Anyway when i got the pc back the hdmi sound settings in playback had gone, so i took it back to the shop again, where they said they had "fixed" it, but they hadnt. All they did was remove my avg & spybot search and destroy and replace it with windows home essentials & they updated Explorer to 9 (which i hate & swiftly reverted back to 8). I can watch films & the kids can play games in HDMI, BUT we cant listen to sounds via the monitor or tv, as we previously could (sound settings - playback devices only showing our speakers now, no spfdi (or whatever its called lol) or hdmi device)..i thought i could live without this, so just left it. However over the past 2 wks i have been getting more and more BSOD's (this only ever happened once before, then the new m.b got fitted) and im constantly getting the stop error 0x0000001E followed by other numbers (all 0's). Thursday night i had 4 BSOD's within a matter of 20 mins!! So i left the pc alone till the next day (y'day).
    Y'day I did a search on this forum and some one had a similar problem, and they were advised it had something to do with Windows Home Essentials. I unistalled and reinstalled both java and flash, but the problem persisted, so i disabled W.H.E and the problem seemed to have disappeared, wooohooo all day with no problems,kids played their games ,i browsed net etc, until last night when i got a BSOD again & again upon start up this morning, when i initially came onto the forum (so no video was playing, but im assuming flash/java would be needed somewhere) so now im at a loss. As W.H.E still not running (as far as im aware) & i have updated flash etc....all drivers etc are showing as up to date, but the only other thing i can surmise is maybe its my graphics card, which worked fine before, but now has no hdmi sound settings. The shop i got it repaired at said the motherboard was a like for like one, but im beginning to wonder now. It cost me a pretty penny so dont want to fork out more cash, moreso if its the fault of the shop i got it "fixed" at lol...any help in my ramblings would be greatly appreciated...have attached a minidump zip & attached pc spec info that i got from HWiNFO32 if that helps :)
    Last edited by scotschik; 06 Oct 2012 at 05:08. Reason: had to attach another bit of info
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

    Driver Verifier - Enable and Disable

    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  3. Posts : 9
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    ok, did what you said and pc crashed about 10 mins ago,so hopefully itll have given all the info needed...ran the SF Diagnostic tool (as administrator) & grabbed all. The file is attached :)
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    It is your audio driver.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {40, 2, 1, fffff800036a9668}
    
    Unable to load image \SystemRoot\system32\drivers\MBfilt64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for MBfilt64.sys
    *** ERROR: Module load completed but symbols could not be loaded for MBfilt64.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : MBfilt64.sys ( MBfilt64+1817 )
    
    Followup: MachineOwner
    ---------
    It is very old. Installed driver's date is in 2009. Update the audio driver immidiately.
      My Computer


  5. Posts : 9
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    see i thought it was something to do with a driver just wasnt sure which one, but checked in device manager earlier & the system keeps saying its upto date is this maybe something to do with why the hdmi setting has gone from the play back device in sound settings (even when show hidden devices selected nothing shows up) now, since having new m.b installed??as all probs been since then. theres so many diff drivers for audio to chose from for that model, which one should i go for??lol
      My Computer


  6. Posts : 9
    Windows 7 Home Premium 64 bit
    Thread Starter
       #6

    stumped now too cause in device manager > sound > realtek high definition audio > properties its stating the driver date as being 19/06/2012....im cafuzzled, am i looking at the wrong one??? lol (sorry to be a pain in the butt lol)
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    Here is what I am seeing : MBfilt64.sys
    Code:
     kd> lmvm MBfilt64
    start             end                 module name
    fffff880`05600000 fffff880`0560e000   MBfilt64 T (no symbols)           
        Loaded symbol image file: MBfilt64.sys
        Image path: \SystemRoot\system32\drivers\MBfilt64.sys
        Image name: MBfilt64.sys
        Timestamp:        Fri Jul 31 09:10:32 2009 (4A7267B0)
        CheckSum:         0000FF02
        ImageSize:        0000E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

      My Computer


  8. Posts : 9
    Windows 7 Home Premium 64 bit
    Thread Starter
       #8

    hmmmm, i'll try uninstalling the driver and reinstalling it then...hopefully itll resolve the issue and maybe, just maybe, enable me to listen to music etc through my tv/onitor again (fingers crossed) oh and it bsod'd again before but got a 0x000007e code or something that time,but it failed to complete the check and froze completely.Anyway off to uninstall the driver :) will let you know how i get on :)
      My Computer


  9. Posts : 9
    Windows 7 Home Premium 64 bit
    Thread Starter
       #9

    Hi totally uninstalled the sound driver and reinstalled the updated driver from Realtek (same as the one that should have been on it dated 19/06/2012) but just got another bsod. Had clicked to open Rockmelt & walked away from pc, when i came back got the tail end of the bsod so not sure what the error code was...have run the SF diagnostic tool again & attached the outcome.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Your dump says :
    Code:
    kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    MEMORY_MANAGEMENT (1a)
        # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000000411, The subtype of the bugcheck.
    Arg2: fffff6fc50000178
    Arg3: 92a00000991f1880
    Arg4: f7fff6fc50000179
    This particular Arg1 means A page table entry (PTE) has been corrupted.
    You are suggested to test your RAM modules, each module at each slot, differently.
    RAM - Test with Memtest86+

    Run it at least 8 passes, preferably overnight, for a module a slot.

    Let us know the results.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 23:33.
Find Us