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Windows 7: 0x50 bsod

06 Oct 2012   #1
jimpy

widows 7 x64
 
 
0x50 bsod

hello i bought a toshiba laptop about a week ago. iv had two sporadic bsods while using it over 7 days. any help would be appreciated.
iv ran the basic windows memory diagnostic which showed no problems.


PAGE FAULT IN NON-PAGED AREA
0x00000050 (0xfffffa8013033098, 0x00000000000000000, 0xfffff88001801ebo, 0x00000000000000000
netio.sys - address fffff88001801ebo base at fffff880018000000, datestampb5034f6a0


My System SpecsSystem Spec
.
06 Oct 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

Code:
BugCheck 50, {fffffa8013033098, 0, fffff88001801eb0, 0}
Could not read faulting driver name
Probably caused by : NETIO.SYS ( NETIO!memmove+80 )
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA  
Usual causes:  Defective hardware (particularly memory - but not just RAM), 
Faulty system service, Antivirus,  Device driver, NTFS corruption, BIOS
Code:
BugCheck D1, {fffffa800da8d09d, 2, 0, fffff88001982f00}
Probably caused by : NETIO.SYS ( NETIO!memmove+b0 )
STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL 
Usual causes:  Device driver
NETIO.SYS is known as network driver problem, but can also be caused by antiviruses like Norton/McAfee.

I see you have MSE and assume you don't have any of the products above.

So we'll enable driver verifier for 36 hours . It makes buggy/old drivers cause BSoD.

Driver Verifier - Enable and Disable
My System SpecsSystem Spec
07 Oct 2012   #3
jimpy

widows 7 x64
 
 

thanks for the reply. with verifier running it crashes before or just after startup. i think some of the dumps wern't recorded as i didnt have replace existing reports selected initially. so the "irql not less than equal. tcpip.sys. 0xd1" crashes may not be in file.
My System SpecsSystem Spec
.

07 Oct 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Okay, what are you doing at the time of crash?
Do you have any other antivirus except MSE installed on your computer? Any back-up tool?
My System SpecsSystem Spec
07 Oct 2012   #5
jimpy

widows 7 x64
 
 

no other anti virus. the original crashes happened when i was browsing the net. watching videos or listening to music on soundcloud.

the 2 recent ones happened with verifier.exe on and the crashes were before or straight after startup.
My System SpecsSystem Spec
07 Oct 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Ok, the problem is even verifier does not give accurate information on your dumps. and if you get BSoDs both on and off verifier this means there's a problem with the laptops hardware. It can be either defective hardware, or incompatible hardware.

Anyway, keep verifier enabled for few more hours and upload the next BSoD dumps.
My System SpecsSystem Spec
31 Oct 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Were your bsod problems resolved? Did verifier give out more .dmps?
My System SpecsSystem Spec
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 0x50 bsod




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