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Windows 7: Computer crashes while playing on Facebook

07 Oct 2012   #11
radenko

win 7 home premium 32 bit
 
 

OK. I just burned the file to a cd and will test my pc overnight. Thanks.


My System SpecsSystem Spec
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07 Oct 2012   #12
radenko

win 7 home premium 32 bit
 
 

BTW - I had a hard time starting my pc today. had to restart it twice before windows loaded. the first 2 times I could hear the pc turning on, but windows didn't load.
My System SpecsSystem Spec
07 Oct 2012   #13
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

May be windows loaded, but no display generated?

Let us get the result of Memtest first, we are to check more, if needed.
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07 Oct 2012   #14
radenko

win 7 home premium 32 bit
 
 

There was no display, so I can't tell if windows loaded or not. I'll update when I get the results of the memtest. Thanks again.
My System SpecsSystem Spec
08 Oct 2012   #15
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Most of these involve working with fonts. Because they're specific to Firefox and flash, you may wanna scrutinize over your add-ons for Firefox and possible disable all of them, test stability, then slowly turn each one back on. Also, uninstall and reinstall Adobe Flash for your system, using the latest available version (don't forget to update Firefox, too!).

I'm a little concerned because often when corruption occurs with font operations like these, it's because of a rootkit or some other malware that hijacked the font cache driver (this driver is a common target). You may wanna run some rootkit check (like with Kaspersky's TDSSKiller) and through the usual operations for dealing with malware (check the security subforum here). Do not let any scans fix the problems for you. Rather, run them to find if there is an infection, then post the details on the security subforum on this site, linking to this thread for reference.
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12 Oct 2012   #16
radenko

win 7 home premium 32 bit
 
 

Thank you everyone.

I ran the memtest and it failed.

I then removed 1 of the memory sticks and the test passed twice (when I placed the stick in different slots).

When I placed the other stick in the pc, I could hear the pc working but there was no display.

Since then the pc is working with the good memory stick and I had no crash yet (it's been like that for 3 days).

So I guess the problem was the bed memory stick.
My System SpecsSystem Spec
12 Oct 2012   #17
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Well done! You have found it out.
My System SpecsSystem Spec
12 Oct 2012   #18
radenko

win 7 home premium 32 bit
 
 

No. Thank YOU.
My System SpecsSystem Spec
12 Oct 2012   #19
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You are welcome
The work is done by you.... we just guided some ways. It is your achievement that you find the root cause out.
My System SpecsSystem Spec
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 Computer crashes while playing on Facebook




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