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Windows 7: Computer crashes while playing on Facebook


06 Oct 2012   #1

win 7 ultimate 32 bit
 
 
Computer crashes while playing on Facebook

I've been having crashes during last few days while playing on FB. I don't remember installing anything new on my pc before this started happening.

I would appreciate your help here.

I attach the zip file with the diagnostics results.

Thank you.

My System SpecsSystem Spec
.

06 Oct 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
06 Oct 2012   #3

win 7 ultimate 32 bit
 
 

Thank you. I will do that and update.
My System SpecsSystem Spec
.


06 Oct 2012   #4

win 7 ultimate 32 bit
 
 

Ok. I enabled the program. When I restarted my pc it crashed right after windows started loading and crashed again every time windows strted loading again.

Here are the dump files.
My System SpecsSystem Spec
06 Oct 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Are you sure that you have selected all "non microsoft" drivers?

If it is, then we are to search the causes in different places, say .... RAM - Test with Memtest86+
My System SpecsSystem Spec
06 Oct 2012   #6

win 7 ultimate 32 bit
 
 

Yes. I chose only NON-Microsoft drivers. I'll try the memtest. Thank you.
My System SpecsSystem Spec
06 Oct 2012   #7

win 7 ultimate 32 bit
 
 

I'll try the verifier again. Just to be on the safe side.
My System SpecsSystem Spec
06 Oct 2012   #8

win 7 ultimate 32 bit
 
 

well - this time it didn't crash on start up (maybe I did select some microsoft drivers last time). It lasted around 3 hours. Here's the diagnistics.
My System SpecsSystem Spec
07 Oct 2012   #9

win 7 ultimate 32 bit
 
 

Arc - Can you help please?
My System SpecsSystem Spec
07 Oct 2012   #10
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Not a trace of any driver found there in the crash dump

I guess now you should run RAM - Test with Memtest86+.
Run it for at least 8 passes, preferably overnight. Let us know the results.
My System SpecsSystem Spec
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 Computer crashes while playing on Facebook




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