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Windows 7: Computer get crashes/black screen while playing cs:go

09 Oct 2012   #11
thomakarls

Windows 7 Ultimate x64
 
 
see my specs

Quote   Quote: Originally Posted by koolkat77 View Post
How old is the hardware of your computer?
Does it have an onboard VGA slot? Sounds like a motherboard issue
As you can see in my system specs I got a new computer:
OS
Windows 7 Ultimate x64
CPU
I7 3820
Motherboard
Asus Rampage IV Extreme
Memory
Corsair Dominator DDR3 1866MHz 16GB
Graphics Card(s)
Nvidia GTX 690
Sound Card
N/A
Monitor(s) Displays
BenQ 24" LED XL2420T
Screen Resolution
1920*1080
Hard Drives
2: OCZ SSD Agility 3 Series 2.5" 120GB
PSU
Cooler Master Silent Pro Gold 1200W PSU
Case
NZXT Switch 810 Big Tower Sort
Cooling
Intel® High Performance Liquid Cooling
Keyboard
Logitech G510
Mouse
Logitech G9
Internet Speed
30 Mb/s
Other Info
N/A

I have used it for 1 month maby less
I have no VGA in motherboard


My System SpecsSystem Spec
09 Oct 2012   #12
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Okay, are any of the hardware components overclocked?
And is the PC under warranty?

Did you test your ram in different slots? If you don't follow the suggestions
you won't know where the problem is.

Although I have a feeling it's a bad motherboard, I might be wrong. But saying
cause you say you used your friends GFX card in your PC and got the same issue.
My System SpecsSystem Spec
09 Oct 2012   #13
thomakarls

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Okay, are any of the hardware components overclocked?
And is the PC under warranty?

Did you test your ram in different slots? If you don't follow the suggestions
you won't know where the problem is.

Although I have a feeling it's a bad motherboard, I might be wrong. But saying
cause you say you used your friends GFX card in your PC and got the same issue.
I have tested ram with memtest 86 and no error after standing on whole night.
You think maby I have to downgrade bios?
My System SpecsSystem Spec
09 Oct 2012   #14
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

You can try.
But is anything overclocked?
My System SpecsSystem Spec
09 Oct 2012   #15
thomakarls

Windows 7 Ultimate x64
 
 
no

Quote   Quote: Originally Posted by koolkat77 View Post
You can try.
But is anything overclocked?
No, I have never overclocked, but I think the blackscreen/freeze only happens on counter strike: global offensive if that say you anything. I will try to install call of duty modern warfare 3 and see if it happens on that game.
My System SpecsSystem Spec
09 Oct 2012   #16
thomakarls

Windows 7 Ultimate x64
 
 
how to downgrade bios?

Quote   Quote: Originally Posted by koolkat77 View Post
You can try.
But is anything overclocked?
How to downgrade bios? I only know how to update.
I tried with asus update, but don't work
My System SpecsSystem Spec
09 Oct 2012   #17
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Keep a check at your computer temps while gaming or usage and at idle,
Use Speccy: Speccy - System Information - Free Download
My System SpecsSystem Spec
09 Oct 2012   #18
thomakarls

Windows 7 Ultimate x64
 
 

didn't happend on mw3, so I think only happens in cs:go why?
My System SpecsSystem Spec
09 Oct 2012   #19
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Hello, try the card in another PCIe-x16 slot also and test your game.

Try this test in the link to stress the GPU. Try running at max settings and look for any color aberrations or any odd display in the test. This will make your GPU hot, keep an eye on temps during this.

Graphics card:
http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html#post866972



If you have just recently built your rig you may want to remove all the power cables and reconnect them. Sometimes something can be forgotten or misonnected.
Do not try to downgrade the BIOS.
My System SpecsSystem Spec
09 Oct 2012   #20
thomakarls

Windows 7 Ultimate x64
 
 
I will try

Quote   Quote: Originally Posted by Britton30 View Post
Hello, try the card in another PCIe-x16 slot also and test your game.

Try this test in the link to stress the GPU. Try running at max settings and look for any color aberrations or any odd display in the test. This will make your GPU hot, keep an eye on temps during this.

Graphics card:
http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html#post866972



If you have just recently built your rig you may want to remove all the power cables and reconnect them. Sometimes something can be forgotten or misonnected.
Do not try to downgrade the BIOS.
But why does it work on all other games than cs:go?
My System SpecsSystem Spec
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 Computer get crashes/black screen while playing cs:go




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