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Windows 7: BSOD when trying to connect to a wireless network! Help :(

07 Oct 2012   #1
kayley0989

Windows 7 Home premium 32bit
 
 
BSOD when trying to connect to a wireless network! Help :(

Hi,
I've had my computer a while now and I've always been able to connect to wireless fine. However, I left my laptop turned off for a while and when turning it back on every time i tried to connect to a new wireless it crashes blue screen
Help meee.


My System SpecsSystem Spec
.
07 Oct 2012   #2
kayley0989

Windows 7 Home premium 32bit
 
 

Someone please help me its really stressing me out so much
My System SpecsSystem Spec
08 Oct 2012   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SF kayley0989, don't be sad. We're here and will try to help you solve your BSoD problem

Most of your dump files show Fsdfw.sys is causing the problem. Fsdfw.sys refers to F -Secure Firewall drivers.
Probably you could uninstall it then see whether the Computer is stable. (You may use the Advanced Mode (Registry leftover) of Revo Uninstaller - Free)

fsdfw.sys Windows process - What is it?

Code:
BugCheck D1, {28, 2, 0, fffff88003a14f7d}

Unable to load image \SystemRoot\System32\drivers\fsdfw.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for fsdfw.sys
*** ERROR: Module load completed but symbols could not be loaded for fsdfw.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : fsdfw.sys ( fsdfw+cf7d )

Followup: MachineOwner
---------
Suggest you to use Microsoft Security Essentials instead. It's reliable and doesn't cause trouble.

Your older drivers of your ATI card also seem to be causing BSoDs.

Update following this way:
  1. Download and install Driver Sweeper:
    |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download
  2. Download the auto-detect tool for AMD.
    AMD Driver Autodetect
  3. Boot into Safe Mode from Advanced Boot Options:
    Advanced Boot Options
  4. Type in Driver Fusion in Search
  5. Remove all drivers of your ATI card
  6. Boot normally now, and install the latest drivers from the
    auto-detect program you downloaded.

Code:
0: kd> lmvm atikmpag
start             end                 module name
fffff880`08271000 fffff880`082c4000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Thu Sep 15 23:38:41 2011 (4E723821)
    CheckSum:         0004F658
    ImageSize:        00053000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Keep us posted, Good luck
My System SpecsSystem Spec
.

17 Oct 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hi kayley0989
Were the suggestions helpful at all?
My System SpecsSystem Spec
12 Nov 2012   #5
kayley0989

Windows 7 Home premium 32bit
 
 

Sorry it didnt work still can not connect, its strange though I can connect to my friends wireless fine just not mine :S really confused.
My System SpecsSystem Spec
12 Nov 2012   #6
kayley0989

Windows 7 Home premium 32bit
 
 

The AMD auto detect also says that it can not find my product or 0S :s
My System SpecsSystem Spec
12 Nov 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Can you tell us what all you have tried from post #3?
My System SpecsSystem Spec
13 Nov 2012   #8
kayley0989

Windows 7 Home premium 32bit
 
 

Okay so I tried everything you said and its still doing the same thing, i downloaded something called driver boost earlier which has told me basically i have 8 drivers out of date - these are AMD RADEON (TM) HD 6380G, AMD SATA CONTROLLER, SYNPATICS PS/2 PORT TOUCHPAD, REALTEK PCIE FE FAMILY CONTROLLER (WHICH I'M GUESSING IS WIRELESS?), AMD HIGH DEFINITION AUDIO DEVICE, IDT HIGH DEFINITION AUDIO CODEC, PCI BUS.
but it will charge me to dowload the full version to update drivers so i don't know how to update them i've been on the hp webiste its not working. I'm thinking of just resetting my whole computer back to factory setting because everything just going wrong! haha would this work?
My System SpecsSystem Spec
13 Nov 2012   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Do a clean install instead and do not install the programs I have asked you to in my first post. You can update drivers by searching in google.
My System SpecsSystem Spec
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 BSOD when trying to connect to a wireless network! Help :(




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