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Windows 7: BSOD at random intervals, no specific pattern even after clean install

30 Jan 2013   #101
CliveK

Windows 7 Ultimate x64
 
 

Having disconnected the drive after another BSOD I could actually run the diagnostic. I have attached the report. Any help greatly appreciated!

Attachment 252914


My System SpecsSystem Spec
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30 Jan 2013   #102
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
fffff880`0a18d6f8  fffff880`04abb695Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0xb0695
So the display driver is causing some problems there. It should be changed. But we cannot suggest you to apply the latest WHQL as we know that it is a buggy one. Better you roll it back to an earlier stable one.
Also, a good lot of Ntfs,sys error is found. Do some disc checks.

  1. Update your SSD's Firmware
  2. Reseat the sata and power.
  3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  4. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Let us know the results.
My System SpecsSystem Spec
01 Feb 2013   #103
CliveK

Windows 7 Ultimate x64
 
 

Thanks for the help.

I thought I'd just try the graphics driver first and followed the instructions. However, I am now having more crashes than before.

Is the only remaining issue the firmware and seating of the drives, now? Attachment 253196
My System SpecsSystem Spec
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01 Feb 2013   #104
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffffa7fffffffe0, 2, 1, fffff80002aa6b9e}

*** WARNING: Unable to verify timestamp for ndis.sys
*** ERROR: Module load completed but symbols could not be loaded for ndis.sys
Probably caused by : ndis.sys ( ndis+766f3 )

Followup: MachineOwner
---------
So it is network related. A search revealed that you are using nForce as the chipset driver, and that includes nvvmf6264.sys as the network controller driver. You need to try to update nForce, as it contains not only the network controller, but also storage controller and a lot of other vital drivers.
Code:
start             end                 module name
fffff880`0f224000 fffff880`0f277a80   nvmf6264   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\nvmf6264.sys
    Image name: nvmf6264.sys
    Timestamp:        Fri Mar 05 06:34:39 2010 (4B9058A7)
    CheckSum:         000565B2
    ImageSize:        00053A80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Go to Drivers - Download NVIDIA Drivers, search for nForce, as per your motherboard's chipset specifications.


Let us know the results.
My System SpecsSystem Spec
02 Feb 2013   #105
CliveK

Windows 7 Ultimate x64
 
 

I updated the drivers as suggested but it made things much worse to the point where I couldn't access many files. I can now access most but have the COM Surrogate error when opening some and I'm still having BSODs.

Did the drivers update correctly? Please see attached. Thank you. Attachment 253365
My System SpecsSystem Spec
02 Feb 2013   #106
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

There is no new crash dump after your last post. So it is difficult to check.

If there is a continuing problem, you may go for a BIOS update.
Code:
BIOS Version/Date    Phoenix Technologies, LTD ASUS P5N-D ACPI BIOS Revision 1401, 21/06/2010
If there is any problem due to a wrong chipset driver download, it will be fixed by doing the BIOS update, hopefully.
My System SpecsSystem Spec
02 Feb 2013   #107
CliveK

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
There is no new crash dump after your last post. So it is difficult to check.

If there is a continuing problem, you may go for a BIOS update.
Code:
BIOS Version/Date    Phoenix Technologies, LTD ASUS P5N-D ACPI BIOS Revision 1401, 21/06/2010
If there is any problem due to a wrong chipset driver download, it will be fixed by doing the BIOS update, hopefully.


Hmm. So no report was made after the last few BSODs?

I updated my BIOS a couple of weeks ago and that, initially, seemed to fix things.
My System SpecsSystem Spec
02 Feb 2013   #108
CliveK

Windows 7 Ultimate x64
 
 

Yet again, more BSODs. The BIOS, graphics card driver and network & storage drivers have all been updated.

Attachment 253389
My System SpecsSystem Spec
02 Feb 2013   #109
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Look in your C drive. Do you have a folder C:/Nvidia?
My System SpecsSystem Spec
02 Feb 2013   #110
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The situation is the same.
Attachment 253394

Make it sure that crash dump is properly configured. Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. Post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
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 BSOD at random intervals, no specific pattern even after clean install




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