Explorer.exe crash (Windows 7 home premium x64)


  1. onepointz
    Posts : 1
    windows 7 home-premium x64
       New #1

    Explorer.exe crash (Windows 7 home premium x64)


    my windows oftenly crash everytime i refreshes the desktop for more than 3 times or open a larger memory folder.(eg. documents or the C:drive)

    this is the details of the crashes:

    Description:
    Stopped working

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 6.1.7601.17567
    Application Timestamp: 4d672ee4
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7601.17725
    Fault Module Timestamp: 4ec4aa8e
    Exception Code: c0000005
    Exception Offset: 00000000000533dd
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1086

    FIY: I already done cmd:sfc/scannow thingy..but after the scan finish, there were some of the files unable to repair...

    Im totaly blank-out now.... HELP ME PLS!!!!
      My Computer
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  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #2

    Welcome aboard.

    If we can see your system log and event log files, it would be easier to understand the situations for us. Follow the Blue Screen of Death (BSOD) Posting Instructions so that we can get those files.
      My Computer
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