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Windows 7: BSOD randomly at idle Playing World Of Tanks


08 Oct 2012   #1

Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.120504-1617)
 
 
BSOD randomly at idle Playing World Of Tanks

Here is what i get It does not matter what im doing i get This BSOD every once in a while i also have another problem where it just randomly turns off and wont turn back on again till i leave it unplugged for 12 hours for it to turn back on

BSOD Error code
V
The computer has rebooted from a bugcheck. The bugcheck was:
0x1000008e (0xc0000005, 0xbd0a9fa5, 0x9b0dc91c, 0x00000000


Can somebody help me?


My System SpecsSystem Spec
.

09 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome

Is there any particular reason for using windows xp?

The dump relates to your graphics card and its drivers. The issue of turning off and wont turn back on again is a hardware issue, probably a overheated/dying graphic card.

Does your motherboard have a onboard VGA slot? Connect there and see if this issue persists. What's the age of all the hardware?

Try installing latest video card drivers if possible:
Download NVIDIA Forceware 306.23 WHQL XP - FileHippo.com for 32 bit windows xp
Download NVIDIA Forceware 306.23 WHQL XP 64 - FileHippo.com for 64 bit windows xp

Code:
Unable to load image nv4_disp.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nv4_disp.dll
*** ERROR: Module load completed but symbols could not be loaded for nv4_disp.dll
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, bd0a9fa5, 9b0dc91c, 0}

Probably caused by : nv4_disp.dll ( nv4_disp+97fa5 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: bd0a9fa5, The address that the exception occurred at
Arg3: 9b0dc91c, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nv4_disp+97fa5
bd0a9fa5 8b7718          mov     esi,dword ptr [edi+18h]

TRAP_FRAME:  9b0dc91c -- (.trap 0xffffffff9b0dc91c)
ErrCode = 00000000
eax=00000000 ebx=edf14580 ecx=edf17b64 edx=3bef5680 esi=e2e2ce00 edi=00000000
eip=bd0a9fa5 esp=9b0dc990 ebp=edf17fdc iopl=0         nv up ei pl zr ac pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010256
nv4_disp+0x97fa5:
bd0a9fa5 8b7718          mov     esi,dword ptr [edi+18h] ds:0023:00000018=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  plugin-containe

LAST_CONTROL_TRANSFER:  from 8054b6ed to bd0a9fa5

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
9b0dca4c 8054b6ed e1aaff0c e1aaf800 e1aafef4 nv4_disp+0x97fa5
9b0dcb18 805361f7 e4764e04 9b0dcb3c 00000000 nt!ExFreePoolWithTag+0x40d
9b0dcbb8 bf8f417b 9b0dcce8 9b0dccc0 00000000 nt!ExAcquireResourceExclusiveLite+0x67
9b0dcbf0 bd00bdbd 9b0dcce8 9b0dcd64 0466e948 win32k!WatchdogDdCreateSurface+0x38
9b0dcd3c 8054168c cf204ba2 0466eaf0 0466e954 dxg!dwDdCreateSurfaceOrBuffer+0x56d
9b0dcd3c 7c90e514 cf204ba2 0466eaf0 0466e954 nt!KiFastCallEntry+0xfc
0466ea14 00000000 00000000 00000000 00000000 0x7c90e514


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nv4_disp+97fa5
bd0a9fa5 8b7718          mov     esi,dword ptr [edi+18h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nv4_disp+97fa5

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nv4_disp

IMAGE_NAME:  nv4_disp.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  503f8b2a

FAILURE_BUCKET_ID:  0x8E_nv4_disp+97fa5

BUCKET_ID:  0x8E_nv4_disp+97fa5

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: bd0a9fa5, The address that the exception occurred at
Arg3: 9b0dc91c, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nv4_disp+97fa5
bd0a9fa5 8b7718          mov     esi,dword ptr [edi+18h]

TRAP_FRAME:  9b0dc91c -- (.trap 0xffffffff9b0dc91c)
ErrCode = 00000000
eax=00000000 ebx=edf14580 ecx=edf17b64 edx=3bef5680 esi=e2e2ce00 edi=00000000
eip=bd0a9fa5 esp=9b0dc990 ebp=edf17fdc iopl=0         nv up ei pl zr ac pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010256
nv4_disp+0x97fa5:
bd0a9fa5 8b7718          mov     esi,dword ptr [edi+18h] ds:0023:00000018=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  plugin-containe

LAST_CONTROL_TRANSFER:  from 8054b6ed to bd0a9fa5

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
9b0dca4c 8054b6ed e1aaff0c e1aaf800 e1aafef4 nv4_disp+0x97fa5
9b0dcb18 805361f7 e4764e04 9b0dcb3c 00000000 nt!ExFreePoolWithTag+0x40d
9b0dcbb8 bf8f417b 9b0dcce8 9b0dccc0 00000000 nt!ExAcquireResourceExclusiveLite+0x67
9b0dcbf0 bd00bdbd 9b0dcce8 9b0dcd64 0466e948 win32k!WatchdogDdCreateSurface+0x38
9b0dcd3c 8054168c cf204ba2 0466eaf0 0466e954 dxg!dwDdCreateSurfaceOrBuffer+0x56d
9b0dcd3c 7c90e514 cf204ba2 0466eaf0 0466e954 nt!KiFastCallEntry+0xfc
0466ea14 00000000 00000000 00000000 00000000 0x7c90e514


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nv4_disp+97fa5
bd0a9fa5 8b7718          mov     esi,dword ptr [edi+18h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nv4_disp+97fa5

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nv4_disp

IMAGE_NAME:  nv4_disp.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  503f8b2a

FAILURE_BUCKET_ID:  0x8E_nv4_disp+97fa5

BUCKET_ID:  0x8E_nv4_disp+97fa5

Followup: MachineOwner
---------

2: kd> lmvm nv4_disp
start    end        module name
bd012000 bd45b380   nv4_disp T (no symbols)           
    Loaded symbol image file: nv4_disp.dll
    Image path: nv4_disp.dll
    Image name: nv4_disp.dll
    Timestamp:        Thu Aug 30 21:47:54 2012 (503F8B2A)
    CheckSum:         0044A380
    ImageSize:        00449380
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Good luck
My System SpecsSystem Spec
10 Oct 2012   #3

Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.120504-1617)
 
 

Well for me i think windows xp is better it doesnt have so many extra values that doesnt need to be running im meaning windows exp can have like 700mb loaded in the ram when windows vista or windows 7 has like 1.70 gb just for it to be idle

My Nvidia Geforce 550TI is only like 6 months old barely used
It Currently has the newest driver
and no it just has 1 pci-e16x
so you the card is going bad is there anyway to check it?? i mean ive noticed its dropped FPS since i had it did get like 70 fps on world of tanks and now with the same setting it only gets like 30's but fluctuates but 30's the average
My System SpecsSystem Spec
.


10 Oct 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Do you have a friend/relative/neighbor who can lend you their card to test on your PC.
You can give them yours and see how it performs on their PC.

There's a video stress test as well but it would be better to switch cards and check.
Video Card - Stress Test with Furmark
Video Card - Stress Test with Furmark
My System SpecsSystem Spec
10 Oct 2012   #5

Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.120504-1617)
 
 

alright i'll be able to check it tommorow then i'll keep you posted as to what happens thanks for your help so far


should i consider upgrading to windows 7 aswell ? i do have 16 gigs of fully buffered 667mhz memory but xp is only seeing 3gigs
My System SpecsSystem Spec
10 Oct 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

No problem,
Regarding upgrading, we'll get to that later

See you soon
My System SpecsSystem Spec
18 Oct 2012   #7

Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.120504-1617)
 
 

well sorry i forgot about this the graphic card performs fine on the other 2 computers i tested it on but it hasnt happened since all i keep getting it my computer wont turn off it hangs at windows is shutting down i turn it off manually and then it wont reboot the psu makes a clicking noise then the orange light will just blink till i hold it and it clicks back off we took it apart and cleaned it up and it didnt rele help any i know this aint a bsod but i need help
My System SpecsSystem Spec
19 Oct 2012   #8
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I think it's time to buy a good work station PSU. Clicking noises may be internal sparking and it could fry the whole thing.
My System SpecsSystem Spec
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 BSOD randomly at idle Playing World Of Tanks




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