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Windows 7: BSOD while playing games, need help figuring this one out

08 Oct 2012   #1
Nepharious

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD while playing games, need help figuring this one out

My video was randomly shutting down to the Input screen on my tv, so I checked and thought my video card was to blame. I was running with a GT240. It was reaching max heat levels. So I ordered a new one. Installed it and within an hour of using in I got a BSOD. FINALLY! An error report, problem is I don't know what I'm looking at or for. So i'm turning to the community for some assistance. My comp is about a year old or less.

The codes given after BSOD:

BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88006193CA9
BCP3: FFFFF880025296C8
BCP4: FFFFF88002528F20
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I used the system spec tool (I hope i did it right LOL)
If i'm missing anything please tell me. Hope someone can help


My System SpecsSystem Spec
.
08 Oct 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88006193ca9, fffff880025296c8, fffff88002528f20}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+31 )

Followup: MachineOwner
---------
First you do Diagnosing basic problems with DirectX

Then download and install the latest ATI Display Driver.

Let us know the results.
My System SpecsSystem Spec
08 Oct 2012   #3
Nepharious

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I ran dxdiag and no errors were found. All drivers for my video card are the latest, I just installed it last night. First thing I do is check drivers. On a side note I had uninstalled my graphics drivers for my gt240 but found extension files related to it still in the programs list. I uninstalled everything Nvidia. Any idea what dxgmms1.sys is?
My System SpecsSystem Spec
.

08 Oct 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

dxgmms1.sys is DirectX Graphics MMS, a component of DirectX used in graphics generation.

You may try this tutorial to remove teh leftovers: Drivers - Clean Left over Files after Uninstalling
My System SpecsSystem Spec
26 Oct 2012   #5
Nepharious

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I am so sorry i haven't had internet for a while, but my comp trouble seems to have settled for the time being. I figured out that there was a game i play that kept trying to load Nvidia driver stuff. Ty for all your help.
My System SpecsSystem Spec
26 Oct 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You are welcome
My System SpecsSystem Spec
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 BSOD while playing games, need help figuring this one out




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