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Windows 7: BSOD pci.sys error everytime after sleep mode Lenovo T420

11 Oct 2012   #11
hdej

win7 pro 64 Versie 6.1.7601 Service Pack 1 Build 7601
 
 

I started in the safe mode after the crash (win7 did not start but went to recovery screen) and deleted the verifier settings, after this I could start again. Opposite of the reports my knowledge is that verifier was running. The crash was something with XXXXXX_equal. Difficult to see as backlight is off in safe mode and crashes at start and I have no clue how to make the screen brighter tahn. Any suggestions what to do next?


My System SpecsSystem Spec
.
11 Oct 2012   #12
hdej

win7 pro 64 Versie 6.1.7601 Service Pack 1 Build 7601
 
 

Hi Koolkat77, just to make sure. I switched on verifier acc to instructions at the site through the run command, NOT the verifier in the SF Diag Grab app. The verifier via run makes win7 crash immediately. BSoD message: driver_irql_not less_or_equal, STOP 0x000000D1, IASTOR.SYS, disable verifier in safe mode and win7 runs smoothly. Tried it again, please see files. If I used wrong verifier let me know. Thank you! henk
My System SpecsSystem Spec
12 Oct 2012   #13
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello hdej,

Some networking things need to be updated:
Code:
kd> !irp fffffa800c8089e0
Irp is active with 4 stacks 2 is current (= 0xfffffa800c808af8)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa800a1df050 00000000 00000000-00000000    
          Unable to load image \SystemRoot\system32\DRIVERS\Netwsw00.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Netwsw00.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsw00.sys
*** WARNING: Unable to verify timestamp for ndis.sys
*** ERROR: Module load completed but symbols could not be loaded for ndis.sys
 \Driver\NETwNs64
            Args: 00015500 00000000 00000005 00000003
 [ 16, 2]   0 e1 fffffa800a248e20 00000000 fffff80003925200-fffffa801034aa30 Success Error Cancel pending
           \Driver\vwifibus    nt!PopSystemIrpCompletion
            Args: 00015500 00000000 00000005 00000003
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa801034aa30    

            Args: 00000000 00000000 00000000 00000000
0: kd> !devobj fffffa800a248e20
Device object (fffffa800a248e20) is for:
 InfoMask field not found for _OBJECT_HEADER at fffffa800a248df0
 \Driver\vwifibus DriverObject fffffa800a22de70
Current Irp 00000000 RefCount 0 Type 00000017 Flags 00002010
DevExt fffffa800a23a390 DevObjExt fffffa800a248f90 
ExtensionFlags (0x00000800)  
                             Unknown flags 0x00000800
AttachedTo (Lower) fffffa800a1df050 \Driver\NETwNs64
Device queue is not busy.
So we are finding two things here.
  • Netwsw00.sys: Intel® Wireless WiFi Link Adapter. Update it from Customer Support.
  • NETwNs64: Intel(R) Wireless WiFi Link 5000 Series Adapter Driver. Update it from Download Center.
► Again, there is Intel Rapid Storage Technology.

Code:
fffff800`00b9c868  fffff880`012552afUnable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
 iaStor+0x2e2af
Uninstall it. It is not necessary at all, just a bundled junk.

Have a Disc Check:
  1. Reseat the sata and power.
  2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  3. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Uninstall F-Secure antivirus and use Microsoft Security Essentials - Free Antivirus for Windows.

Let us know the results.
My System SpecsSystem Spec
.

12 Oct 2012   #14
hdej

win7 pro 64 Versie 6.1.7601 Service Pack 1 Build 7601
 
 
Message received

Hi Arc and Koolkat77,

Thank you for the new instructions, I will work on it tomorrow morning and come back asap. Thanks again!
My System SpecsSystem Spec
12 Oct 2012   #15
hdej

win7 pro 64 Versie 6.1.7601 Service Pack 1 Build 7601
 
 

Hi Arc,
Where can I find the Intel Rapid Storage Technology or how do I uninstall it. Can't find it, thanks, henk
My System SpecsSystem Spec
12 Oct 2012   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Well, first you try to update that driver, as my friend Dave76 suggests.
Support for the Intel® Rapid Storage Technology (Intel® RST)
My System SpecsSystem Spec
12 Oct 2012   #17
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Thanks Arc.

I would recommend the Intel RST version 11.​2.​0.​1006
There has been some issues with the latest Intel version 11.​6.​0.​1030 being unstable on some systems. Until this is verified and/or corrected you should stay with the previous version 11.​2.​0.​1006.

Can you fill in your system specs?
This would help us to research some of your issues.
This will help: Speccy Free System information Utility
Also the laptop model.
I took a guess from the info I had, is this your laptop model?
Lenovo ThinkPad T420
They have the same Intel RST driver listed on the driver support site - Intel Rapid Storage Technology Driver version 11.2.0.1006
My System SpecsSystem Spec
12 Oct 2012   #18
hdej

win7 pro 64 Versie 6.1.7601 Service Pack 1 Build 7601
 
 

Hi Dave,
Hi Arc,
Hi Koolkat77,
I might look like a complete rookie, but I downloaded the Intel RST version 11.​2.​0.​1006 but HOW to I uninstall the old drivers and install the new 11.2.0.1006, the is no exe file or something and I have no clue where to uninstall it too. Some directions please.
Downloaded Specchi (running) and updated my specs, thanks all (start to get fun in exploring this pc), re henk
My System SpecsSystem Spec
12 Oct 2012   #19
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

http://downloadcenter.intel.com/Deta...d=RST&lang=eng

Choose between the third one and the fourth one.

Which file to choose

iata_enu.exe: provides English-only files if you have an English version of the operating system.
iata_cd.exe: provides multiple language files if you have an operating system other than English.
(source: http://downloadcenter.intel.com/Deta...&lang=eng#help)
My System SpecsSystem Spec
12 Oct 2012   #20
hdej

win7 pro 64 Versie 6.1.7601 Service Pack 1 Build 7601
 
 

Hmmmm Arc, I will put on my glasses next time I write. Downloaded & installed Intel and filled out the specs record. What do you recommend now to do? Or just wait and see what happens. Many thanks henk!
My System SpecsSystem Spec
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 BSOD pci.sys error everytime after sleep mode Lenovo T420




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