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Windows 7: BSOD every time a few seconds after startup

10 Oct 2012   #21
coswell

Windows Home Premium 64bit
 
 

Ok, actually I started memtest this morning and it's been running all day.

It has now gone through 11 passes and found 0 errors.

I have not yet done the step of running memtest on one stick at a time, but can do that next if you think it's advisable.

Would be grateful for any pointers on how to run memtest on one stick at a time. I've installed memory before (although not on this machine) but have not run memtest like that before. Pardon a very noob question, but I'm assuming I

1) turn laptop off
2) turn laptop over
3) unscrew plate
4) remove one memory stick
5) screw plate back on
6) run memtest again just as I did before?


My System SpecsSystem Spec
.
10 Oct 2012   #22
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by coswell View Post

1) turn laptop off
2) turn laptop over
3) unscrew plate
4) remove one memory stick
5) screw plate back on
6) run memtest again just as I did before?
Yup, you're right
My System SpecsSystem Spec
11 Oct 2012   #23
coswell

Windows Home Premium 64bit
 
 

Thanks. I am going to be out of town til Sunday but will run the next memtest then. Thanks again for all your help and pointers and I'll provide update as soon as I have more info.
My System SpecsSystem Spec
.

11 Oct 2012   #24
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Okay take your time.
We'll be here
My System SpecsSystem Spec
16 Oct 2012   #25
coswell

Windows Home Premium 64bit
 
 

ok, back now. Well, the mystery continues. I've now run memtest on

1) both memory sticks in place (original configuration)
2) just stick 1 in slot A
3) just stick 1 in slot B
4) just stick 2 in slot A
5) just stick 2 in slot B

for each test I let it run for between 10 to 20 passes (each test was either over night or all day when I was at work) and it found 0 errors in all tests.

Any advice on next steps would be appreciated.

Thanks
My System SpecsSystem Spec
16 Oct 2012   #26
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks for the results. Are you getting any BSoDs now?

Edit: I've done some searching in your previous dumps.
Uninstall the intel rapid storage that you have installed for the time being and observe for more BSoDs
My System SpecsSystem Spec
16 Oct 2012   #27
coswell

Windows Home Premium 64bit
 
 

Yes, unfortunately I am still getting the BSOD. I have to run to work but when I get home to night will uninstall intel rapid storage.

Here's another noob question: to uninstall it I'll need to boot up (into safe mode if necessary if normal mode keeps giving me BSOD) and then go to control panel > programs and features. Is that right?

Thanks
My System SpecsSystem Spec
16 Oct 2012   #28
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Uninstall it from device manager
My System SpecsSystem Spec
17 Oct 2012   #29
coswell

Windows Home Premium 64bit
 
 

Trying to uninstall from device manager but I keep running into problems
1) I finally managed to get the machine to boot up and opened device manager (I had to keep restarting because I kept getting errors)
2) I opened device manager
3) Could not find anything named "intel rapid storage" but clicked on IDA ATA/ATARI controllers (I know I'm spelling that wrong)
4) Saw one itel controller under there, so clicked on that
5) all of a sudden machine froze and area of screen that WAS occupied by device manager is now black

Would appreciate any pointers about how to uninstall this intel rapid storage. Have googled around and gone through several pages but could not find instructions for uninstalling.

Thanks
My System SpecsSystem Spec
17 Oct 2012   #30
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Try uninstalling the way you mentioned then.. (from control panel)?
My System SpecsSystem Spec
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 BSOD every time a few seconds after startup




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