BSOD every time a few seconds after startup

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  1. Posts : 22
    Windows Home Premium 64bit
    Thread Starter
       #21

    Ok, actually I started memtest this morning and it's been running all day.

    It has now gone through 11 passes and found 0 errors.

    I have not yet done the step of running memtest on one stick at a time, but can do that next if you think it's advisable.

    Would be grateful for any pointers on how to run memtest on one stick at a time. I've installed memory before (although not on this machine) but have not run memtest like that before. Pardon a very noob question, but I'm assuming I

    1) turn laptop off
    2) turn laptop over
    3) unscrew plate
    4) remove one memory stick
    5) screw plate back on
    6) run memtest again just as I did before?
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #22

    coswell said:

    1) turn laptop off
    2) turn laptop over
    3) unscrew plate
    4) remove one memory stick
    5) screw plate back on
    6) run memtest again just as I did before?
    Yup, you're right :)
      My Computer


  3. Posts : 22
    Windows Home Premium 64bit
    Thread Starter
       #23

    Thanks. I am going to be out of town til Sunday but will run the next memtest then. Thanks again for all your help and pointers and I'll provide update as soon as I have more info.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #24

    Okay take your time.
    We'll be here
      My Computer


  5. Posts : 22
    Windows Home Premium 64bit
    Thread Starter
       #25

    ok, back now. Well, the mystery continues. I've now run memtest on

    1) both memory sticks in place (original configuration)
    2) just stick 1 in slot A
    3) just stick 1 in slot B
    4) just stick 2 in slot A
    5) just stick 2 in slot B

    for each test I let it run for between 10 to 20 passes (each test was either over night or all day when I was at work) and it found 0 errors in all tests.

    Any advice on next steps would be appreciated.

    Thanks
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #26

    Thanks for the results. Are you getting any BSoDs now?

    Edit: I've done some searching in your previous dumps.
    Uninstall the intel rapid storage that you have installed for the time being and observe for more BSoDs
      My Computer


  7. Posts : 22
    Windows Home Premium 64bit
    Thread Starter
       #27

    Yes, unfortunately I am still getting the BSOD. I have to run to work but when I get home to night will uninstall intel rapid storage.

    Here's another noob question: to uninstall it I'll need to boot up (into safe mode if necessary if normal mode keeps giving me BSOD) and then go to control panel > programs and features. Is that right?

    Thanks
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #28

    Uninstall it from device manager
      My Computer


  9. Posts : 22
    Windows Home Premium 64bit
    Thread Starter
       #29

    Trying to uninstall from device manager but I keep running into problems
    1) I finally managed to get the machine to boot up and opened device manager (I had to keep restarting because I kept getting errors)
    2) I opened device manager
    3) Could not find anything named "intel rapid storage" but clicked on IDA ATA/ATARI controllers (I know I'm spelling that wrong)
    4) Saw one itel controller under there, so clicked on that
    5) all of a sudden machine froze and area of screen that WAS occupied by device manager is now black

    Would appreciate any pointers about how to uninstall this intel rapid storage. Have googled around and gone through several pages but could not find instructions for uninstalling.

    Thanks
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #30

    Try uninstalling the way you mentioned then.. (from control panel)?
      My Computer


 
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